On 11.03.13 19:51, Edward Ned Harvey (lopser) wrote:
[...]
My question is: What ticketing systems would you recommend as
alternatives to RT?
Clearly OTRS (http://www.otrs.com/en/). After having gone through the
manual RT installation hell twice, installing OTRS (on CentOS) was just
nothing. It's quite different from RT, but I'm absolutely happy with it
(caveat: I'm only using basic features, and cannot comment on ITSM or
other advanced features of OTRS)
frank
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