I hope this will be my final comment on this thread, but I figured out what 
went wrong.  About 6 months ago, my 2yr old daughter was playing with the 
tablet, and spent $50.  I got an email thanking me for the purchase, so I 
immediately tried to refund it (but I was too late), and I searched around and 
discovered the ability to create a PIN for purchases, to prevent it from 
happening again.

I know now, but I didn't know then, that I should have contacted google wallet. 
 At the time, I tried to contact Android Market, or Google Play, whatever they 
were called at the time.  To this day, as far as I can tell, there is no way to 
contact google play.

I called american express.  Explained that it's just a simple mistake, it won't 
happen again, it should be easy to refund, but I can't find any way to contact 
the vendor.  I asked them if they have any way to contact the vendor?  They 
said yes, they do.

So Amex tried contacting google, and some time later (I don't know if it was 
days or weeks) Amex contacted me, to tell me, they had no response from google, 
so Amex refunded the transaction.

Now I will say, that's plenty of reason for google to be suspicious about my 
account.  But I still disagree with the requirement to upload driver's license, 
passport, bank statements, or else never be able to purchase anything from 
google ever again.

It's sheer coincidence that I had this other experience, trying to purchase 
something in Euros today.  Because that experience illuminates perfectly, what 
google should be doing instead.

Guess what?  Account seems to be compromised?  Use the information from 
"Account Recovery Options."   Duh.   ;-)

I've certainly given all this info to google wallet now...  Maybe I'll get a 
response...  Don't know what, or if, they'll say anything about it yet.

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