At 11:00 PM 12/25/2003, you wrote:
My publication is double-opted in by 15,000 families with children with
autism.  We are routinely victimized by incompetent software like
spamassassin because of false positives.  This is just as intolerable as
spam.  It is worse than spam because it victimizes the innocent in the name
of stopping spam.  (And it may even be a violation of the Americans With
Disabilities Act which prohibits discrimination against the disabled) It is
rank hypocricy.

There's a saying somewhere.. Something about getting more flies with honey... Look it up. But back to your point - to be a violation of the ADA, you'd have to prove that SA discriminates. If it DOES and CAN discriminate, we've got problems - i.e. SA may be bought out by a company called Cyberdine Systems.



False positives are intolerable and commercial products that allow them
should be outlawed as much as spam should be.

Then there would be no Anti-Spam products on the market. Because EVERY anti-spam product will create FP's.


Oh wait. There'd still be SA, because SA isn't commercial.

I do not know if this is the right place to complain as I could not find an
email address that offers feedback to the company.  This arrogance stinks,
too.  As if software developers don't need public feedback about their junky
products.

Did you do ANY research into SpamAssassin? Right there on the front page of www.spamassassin.org - "OPEN SOURCE."


This piece of junk software rates my publication 99%-100% likely to be spam.

"* 3.0 -- BODY: Bayesian classifier says spam probability is 99 to 100%"

Gee, did you neglect to include the obscenity rules?? That alone on your message here would have put the message score off the board.


Ha! What crap. The offending email is also parked at this website page:

I'm sorry. You've lost your credibility with me.


Perhaps compose a more adult message, and perhaps you'll get more help. But I think you've already gotten some ideas from people already.



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