Martin Radford <[EMAIL PROTECTED]> wrote: > At Fri Nov 21 23:34:35 2003, Jeremy Dold wrote: >> >> Does someone want to respond to this guy and point out the obvious? >> http://www.infoworld.com/article/03/11/14/45FEspam_1.html?s=tc > > It's a bit embarrassing for the journalist that he was happy to > contact technical support for at least one of the products, but not > the support for SA (i.e. this list). Naturally you can't expect the > same level of support for open-source software (in the sense that you > can't *demand* support, or be surprised if the help isn't as good as > if you were paying for it), but he would at least have been told that > using a package 10 months old and a couple of major revisions (2.4x -> > 2.5x -> 2.6x) out of date was not a good idea.
Is anyone besides me bothering to cc: the author of the article when a reply is made to the posts in this thread? Or even better, invite him to this forum? Logan: when dealing with open source software, especially one that is dynamic in nature (and any anti-spam software will be dynamic), it is essential that participation a user group support be utilized. Doing otherwise would be like buying a commercial package, but throwing away the manual *and* tech support number. -- + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Chris Barnes AOL IM: CNBarnes [EMAIL PROTECTED] Yahoo IM: chrisnbarnes Computer Systems Manager ph: 979-845-7801 Department of Physics fax: 979-845-2590 Texas A&M University ------------------------------------------------------- This SF.net email is sponsored by: SF.net Giveback Program. Does SourceForge.net help you be more productive? Does it help you create better code? SHARE THE LOVE, and help us help YOU! Click Here: http://sourceforge.net/donate/ _______________________________________________ Spamassassin-talk mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/spamassassin-talk
