On Wed, Jun 25, 2003 at 05:13:32PM +0100, Jim Ford wrote:
> On Tue, Jun 24, 2003 at 03:30:40PM -0700, Abigail Marshall wrote:
> 
> > As to proving where it comes from, I'm just not sure it's
> > worth the effort on an individual basis -- a lot of time &
> > expense involved.  That's another thing the big ISP's could
> 
> Any pointers as to how to trace email from the headers - they're pretty
> cryptic to a non IT professional like myself? If fact it would be useful to
> have a reference explaining the meaning of all the headers - sort of a
> 'Newbies Guide to Headers', or maybe an RFC!

Hi! This is my maiden post here, but folks here who also are on the
MailScanner list will know my name -- and I see that the esteemed
Dr. Khera is here, too. He'll be glad to know that I now have a more
capable machine running MailScanner and SPamAssassin, and that he can
stop throttling stuff back when he sends to my day job.

I was one of the targets of a pretty intense joe-job between
2002/09/25 and 2002/11/06, and have 11987 messages archived to show
it. The bounces were of no real benefit, of course, and the ISPs
from which the bounces came weren't especially helpful, either. The
*REAL* help came from the people who complained to me and/or asked to
be removed from my mailing list; they, with only a few exceptions,
accepted my explanation and sent me the full headers of the mail about
which they were complaining.

It really, really helped to have a prepared explanation saved as a 
file, so that when I responded to a gripe, I could just :r the file
into my edit session inside mutt. 

-- 
Mike Andrews
[EMAIL PROTECTED]
Tired old sysadmin since 1964


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