Peter P. Benac said:
> Ya'll need to realize that this crap is coming from the very people Spam
> Assassin was designed to block - THE SPAMMER.
> Think people Spam Assassin doesn't just appear on a PC. It needs to be
> installed. Perl needs to be installed, a Mail Transfer Agent needs to be
> Installed and for it to work with the Outlook Client extra software needs to
> be loaded. It is designed to run on the MAIL SERVER not the Mail CLIENT.
Listen folks -- you are all too conspiracy-minded here.
Consider this situation:
- newbie user A has a dialup account with "Big ISP X", and a website
that some local guy wrote for them, hosted at "Small Web Host Y".
They don't know very much about how SMTP works; they just occasionally
get mail about their shop/club/whatever the website is about. They
probably have a mailto: link there, because that's what websites are
supposed to do ;)
This, of course, gets spammed.
- Small Web Host Y installs SpamAssassin, 'cos they think it'd be a nice
thing to do. *But* they never bother to inform their users, change
the default report text, or make it that the users have to opt-in
to receive this; they just take the easy way and switch it on
globally, with the contact info pointing to http://SpamAssassin.org/ .
(This is the big problem BTW.)
- The user suddenly notices all their spam talks about SpamAssassin,
and -- being a newbie -- assumes SpamAssassin is sending it.
- They go to the URL in the mail -- http://SpamAssassin.org/tag/ --
this page tells them to ask their ISP. So they do, and the ISP
says "we don't run that" -- because the *web host*, not the ISP,
is running it, and they don't know anything about the web host
because their website was set up by some local guy, who took
care of that detail (they just get a yearly bill from internic
or whatever).
- So they go looking for an email address to complain about
SpamAssassin. They can't find one (because there isn't one on that
/tag page).
- They go to the SpamAssassin FAQ. That does have an address --
SpamAssassin-talk -- at the bottom of the page, for FAQ updates. They
mail that address.
- Everyone here gets all conspiracy-minded ;)
The last few people who've mailed here, have fit this profile. I know,
because I've followed up on it.
Anyway, I've fixed the FAQ now to list my address instead of
SpamAssassin-talk. I'll do the same on the /tag page.
--j.
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