On 15 Jan 2003 22:42:07 -0000
"Stephane" <[EMAIL PROTECTED]> wrote:

> The goal for us is to tag emails (X-Spam-Flag) in a first step 
> and let the Notes client put tagged msgs into a separate folder (only saves
> time, bandwidth and storage are still used).

I think there might be a problem with Notes doing the sorting. I recall someone
(Matt maybe) saying that Notes clients cant filter on X headers.

> In a second step we would like to quarantine all detected spam at the SA server
> level (thus saving also bandwidth and storage). 

Uhm, that doesnt really save any bandwidth, does it? I mean, you've already
recevied it at your premises.


> I think most companies are afraid of implementing opensource software as a
> component for an important service such as email. I think that generally even
> though people know email has not been designed to be a 100% reliable protocol
> they still make business with it.

I see that you're faced with the "if it doesn't cost many it can't be any good" 
syndrome ;)
There's a lot of crap software, commercial as well as open-source, but at least
you're not expected to fork out money for the open-source stuff and it's possible
for you to fix it yourself.

> The major fears are:
> - opensource software is often made by hobbyists and these people do not have
> the structure to provide software support/bugfixes, or quick response to a big
> problem incurring financial losses (no emails go through for example!)

I can only speak for myself but my experiance is that most major opensource projects
provides just as good support as commercial companies. Ever called first or second 
level
support? Yeah, fun aint it. Unless you pay for an expensive support contract you're
pretty much on your own.

Open source software is many times made by professionals.

> - are upgrades straightfoward and not causing problems to the existing running
> system, are they well tested.

No upgrades are straightforward. You need to plan and test before upgrading if
you want to make sure nothing breaks. Painfree, one-click upgrades are a marketing
wet-dream that doesn't exist in the real world.

> - what if the SA project is abandoned, what if the source is bought by a commercial
> vendor, in other words, what if SA as it exists today disappears ? With opensource
> you cannot have a contractual engagement to provide support or updates, nor can
> you really know the roadmap for a product and what is planned for future development

What if the company you bought the software from goes bankrupt? What if they
decide to discontinue the product? What if they get bought by a bigger company?
The issues are the same.
You can't really know the roadmap and future development for commercial software 
either.
You have to take their word for it.

---
Lars Hansson


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