Re: VNC for Customer Help-desk application

2005-12-16 Thread Scott C. Best
onnects back to your admin computer. Steve Bostedor -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Field, Tom Sent: Thursday, December 15, 2005 12:57 PM To: vnc-list@realvnc.com Subject: RE: VNC for Customer Help-desk application You guys are right... I misu

RE: VNC for Customer Help-desk application

2005-12-15 Thread Steveb
December 15, 2005 9:44 AM To: [EMAIL PROTECTED]; Field, Tom; vnc-list@realvnc.com Subject: RE: VNC for Customer Help-desk application You're right, I think that it is just a viewer but they do distribute a recompiled "SmartCode VNC Server" inside their vnc manager application with no

RE: VNC for Customer Help-desk application

2005-12-15 Thread Field, Tom
[EMAIL PROTECTED]; Field, Tom; vnc-list@realvnc.com Subject: RE: VNC for Customer Help-desk application You're right, I think that it is just a viewer but they do distribute a recompiled "SmartCode VNC Server" inside their vnc manager application with no source code available

RE: VNC for Customer Help-desk application

2005-12-15 Thread Steveb
[EMAIL PROTECTED] On Behalf Of James Weatherall Sent: Thursday, December 15, 2005 12:06 PM To: 'Field, Tom'; vnc-list@realvnc.com Subject: RE: VNC for Customer Help-desk application Hi Tom, > We're thinking of migrating to VNC, using SmartCode's ActiveX > component on

RE: VNC for Customer Help-desk application

2005-12-15 Thread James Weatherall
Hi Tom, > We're thinking of migrating to VNC, using SmartCode's ActiveX > component > on our customers' machines, and then realvnc client on ten support > engineers' desks. The ActiveX control that SmartCode used to sell was a VNC Viewer, not a server, and in any case shouldn't be available from

RE: VNC for Customer Help-desk application

2005-12-15 Thread Steveb
day, December 14, 2005 6:55 PM To: vnc-list@realvnc.com Subject: VNC for Customer Help-desk application We are currently using WebEx to support customers running our Windows application. There are lots of reasons we want to move to VNC: WebEx isn't cheap, has far more capacity than we need, a

RE: VNC for Customer Help-desk application

2005-12-15 Thread John Aldrich
Subject: VNC for Customer Help-desk application We are currently using WebEx to support customers running our Windows application. There are lots of reasons we want to move to VNC: WebEx isn't cheap, has far more capacity than we need, and installs their activex component in IE, which req

Re: VNC for Customer Help-desk application

2005-12-14 Thread Tom Diehl
On Wed, 14 Dec 2005, Field, Tom wrote: > We are currently using WebEx to support customers running our Windows > application. There are lots of reasons we want to move to VNC: WebEx > isn't cheap, has far more capacity than we need, and installs their > activex component in IE, which requires SP2

VNC for Customer Help-desk application

2005-12-14 Thread Field, Tom
We are currently using WebEx to support customers running our Windows application. There are lots of reasons we want to move to VNC: WebEx isn't cheap, has far more capacity than we need, and installs their activex component in IE, which requires SP2 users to spot and confirm the IE activex securi