Re: On-rev server blocked by ISP

2016-10-18 Thread Bob Sneidar
They are either subscribed to different spam/malware lists or else one of the clients had not updated recently. Bob S > On Oct 18, 2016, at 12:04 , jbv wrote: > > It's even stranger this time. My client was using the same app > in 3 different cities across the country and with 3 different IP

Re: On-rev server blocked by ISP

2016-10-18 Thread J. Landman Gay
Maybe they've wised up since I had the experience. It's far more sensible to block a single URL rather than an entire server. On 10/18/16 2:04 PM, jbv wrote: It's even stranger this time. My client was using the same app in 3 different cities across the country and with 3 different IPs. At star

Re: On-rev server blocked by ISP

2016-10-18 Thread jbv
It's even stranger this time. My client was using the same app in 3 different cities across the country and with 3 different IPs. At startup the app sends a request to the same url http://mydomain.on-rev.com Apparently only that url was blocked by the ISP. I have another client with the same ISP

Re: On-rev server blocked by ISP

2016-10-18 Thread J. Landman Gay
On 10/18/16 7:13 AM, Matthias Rebbe wrote: That´s really strange. I´ve never heard about such blocking in general. I've had this happen. Sometimes if a domain on a shared hosting server sends out spam or malware, the receiving ISP will block the entire server rather than just the offending I

Re: On-rev server blocked by ISP

2016-10-18 Thread Matthias Rebbe
Hi, so either the other isp is blocking your dedicated ip or the domain name on-rev.com itself regardless what ip the subdomain has. You could try to add an addon domain to your on-rev.com. To do so: 1. Register a free, yes free, domain at https://freenom.com

Re: On-rev server blocked by ISP

2016-10-18 Thread jbv
Hello Heather Yes you answered several requests of mine, but not the one(s) relative to THAT specific problem. And I have received all the answers for the other requests, but not for that last one. I just sent you a reminder to the on-rev support email address. Thanks On Tue, October 18, 2016 2:4

Re: On-rev server blocked by ISP

2016-10-18 Thread Heather Laine
Dear JBV, We have responded to several tickets of yours recently in the hosting support. I'm concerned to hear you might have sent us something we did not receive or I cannot locate, or possibly that you did not receive our replies. Please send me the ticket numbers, to the supp...@livecode.com

Re: On-rev server blocked by ISP

2016-10-18 Thread jbv
Hi Matthias Thanks for the answer. But that on-rev account already has a dedicated ip. I wasn't in direct contact with the isp, but according to my client it wasn't the ip that was blocked, but the server itself. The app sends requests to the server through urls such as : http://myDomain.on-rev

Re: On-rev server blocked by ISP

2016-10-18 Thread Matthias Rebbe
What i forgot to mention. You can add that additional feature for your On-Rev account in your LiveCode store account. > Am 18.10.2016 um 14:13 schrieb Matthias Rebbe > : > > That´s really strange. I´ve never heard about such blocking in general. > And that the support is not answering is also

Re: On-rev server blocked by ISP

2016-10-18 Thread Matthias Rebbe
That´s really strange. I´ve never heard about such blocking in general. And that the support is not answering is also very un-typical. What might help is to add a dedicated ip for the on-rev account. So the domains of the on-rev account have their own ip-address and not the main ip all other on-

On-rev server blocked by ISP

2016-10-18 Thread jbv
Hi list One of my clients experienced severe problems a week ago as they couldn't use their client/server LC app and therefore lost dozens of potential clients. After blaming the developer for the days and repeating that the internet connection was ok, the tech support of the isp finally accepted t