Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-17 Thread Krzysztof Tataradziński
Hello, I've posted some updates, logs, etc. https://bugs.launchpad.net/canonical-devices-system-image/+bug/1495672 Please help, touch still don't work. I will be grateful for every hint how to repair it, what to check, etc. 2015-09-16 23:59 GMT+02:00 Kevin Gunn : > hey Krzysztof - so if you can s

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Kevin Gunn
hey Krzysztof - so if you can see the device, you can do phablet-shell on your host, that'll take you to the phone shell where you can get that info. Also, if you need to pull files off, on your host you can do adb pull /path/to/file/on/phone /path/to/your/host/ br,kg On Wed, Sep 16, 2015 at 4:04

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Krzysztof Tataradziński
Nevermind, forgot to enable that device in usb i virtualbox. 2015-09-16 21:23 GMT+00:00 Krzysztof Tataradziński : > I'm in FASTBOOT mode... (that string appeared in my phone). > ^Cubuntu@ubuntu:~$ ubuntu-device-flash touch > --channel=ubuntu-touch/stable/meizen --bootstrap > --recovery-image=reco

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Krzysztof Tataradziński
I'm in FASTBOOT mode... (that string appeared in my phone). ^Cubuntu@ubuntu:~$ ubuntu-device-flash touch --channel=ubuntu-touch/stable/meizen --bootstrap --recovery-image=recovery.img 2015/09/16 21:21:37 Expecting the device to be in the bootloader... waiting And nothing happens. I must admin that

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Niklas Wenzel
Am Mi, 16. Sep, 2015 um 11:04 schrieb Niklas Wenzel : Am Mi, 16. Sep, 2015 um 9:10 schrieb Kevin Gunn : I don't think anyone has reported anything this awful, much more sporadic. Not sure if others on the team have any ideas with so many "unable to.."s listed in the bug. I'm having it multipl

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Niklas Wenzel
You could use my phablet-backup script for a partial (!) backup, e.g. of your app data: https://github.com/nikwen/phablet-scripts Am Mi, 16. Sep, 2015 um 10:38 schrieb Krzysztof Tataradziński : Hello Kevin, I don't know why, but my touch repaired magically after n times rebooted. That touch u

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Niklas Wenzel
Am Mi, 16. Sep, 2015 um 9:10 schrieb Kevin Gunn : I don't think anyone has reported anything this awful, much more sporadic. Not sure if others on the team have any ideas with so many "unable to.."s listed in the bug. I'm having it multiple times a day on my Nexus 4 as well. Not sure if alway

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Krzysztof Tataradziński
I'm on Ubuntu now and I want to run that commands before reflash "- The output of system-image-cli -i - The full output of 'ps auxwf' - The full output of 'top -b -d3 -n10' (it'll take 30 seconds to run)" But how to do that? I've got ADB installed, phone is ON in normal mode and connected via usb t

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Kevin Gunn
Hi Krzysztof, very strange indeed. And yes to your questions. br,kg On Wed, Sep 16, 2015 at 3:38 PM, Krzysztof Tataradziński < ktatar...@gmail.com> wrote: > Hello Kevin, > I don't know why, but my touch repaired magically after n times rebooted. > That touch unavaiable thing is geting more and mo

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Krzysztof Tataradziński
Hello Kevin, I don't know why, but my touch repaired magically after n times rebooted. That touch unavaiable thing is geting more and more time (think in geometrical scale (first one repaired after 1-2 reboots, next more and more; yesterday that was couple of hours; today ~10 hours of restarting)),

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Kevin Gunn
hey Krzysztof I don't think anyone has reported anything this awful, much more sporadic. Not sure if others on the team have any ideas with so many "unable to.."s listed in the bug. you'll wipe everything on your phone with this, but sounds like you're beyond that point. if you want to reflash in

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Krzysztof Tataradziński
2015-09-16 20:40 GMT+02:00 Krzysztof Tataradziński : > > > 2015-09-16 20:31 GMT+02:00 Krzysztof Tataradziński : > >> Sorry, but I didn't have time yesterday to fight with that bug. I >> thought that I will do it today. At 8 am I went to work (touch was >> working). Received phone call, after that

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Krzysztof Tataradziński
2015-09-16 20:31 GMT+02:00 Krzysztof Tataradziński : > Sorry, but I didn't have time yesterday to fight with that bug. I > thought that I will do it today. At 8 am I went to work (touch was > working). Received phone call, after that touch stopped working. After > 2 hours of waiting, restarting ph

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-16 Thread Krzysztof Tataradziński
Sorry, but I didn't have time yesterday to fight with that bug. I thought that I will do it today. At 8 am I went to work (touch was working). Received phone call, after that touch stopped working. After 2 hours of waiting, restarting phone, removing and putting again SIM card - started working. I

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-15 Thread Krzysztof Tataradziński
2015-09-15 11:05 GMT+02:00 Jelmer Prins : > Have you tried to reboot it in normal mode ? > > Yes, couple of times, didn't help. > On 15 Sep 2015, at 11:01, Krzysztof Tataradziński > wrote: > > Now again my touch don't work. Restarting couple of times didn't help. And > I need fast to unlock phon

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-15 Thread Jelmer Prins
Have you tried to reboot it in normal mode ? > On 15 Sep 2015, at 11:01, Krzysztof Tataradziński wrote: > > Now again my touch don't work. Restarting couple of times didn't help. And I > need fast to unlock phone and get phone number that was phoning to me (don't > have it in address book, only

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-15 Thread Krzysztof Tataradziński
Now again my touch don't work. Restarting couple of times didn't help. And I need fast to unlock phone and get phone number that was phoning to me (don't have it in address book, only in calls). Please help asap if someone know what to do with that. I don't know is that related, but I tried to get

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-15 Thread Julia Palandri
I yesterday had some interesting behavior, possibly related to this. I was turning up my phone, and it never finished to completely show the screen with the infographics. (it did boot, though). The infographics showed 5 points (instead of the whole 'month'), and it was impossible to unlock. Should

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-15 Thread Krzysztof Tataradziński
Hello, I'm in work now and I received a call and talk about 12 minutes. Before that I had opened only app responsible for SMS (its stay in background). in middle of call I felt vibration, but see no notification. After call I've put my phone in pocket. After ~ 10 minutes I've try to unblock phone b

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Kevin Gunn
Hey Krzysztof - we've been guessing based on some info that this is related to memory pressure. Curious if you recall what apps you had open when this happened ? Or roughly how many. And maybe services turned on/off (gps, bt, wifi etc) And curious to hear if you get these freezes "shortly" after r

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Krzysztof Tataradziński
Fast update. 10 minutes ago I heard that I've received SMS. Button was blinking, but no response, can't wake up screen, look at video https://www.sendspace.com/file/35eenn I had to hold power button long time to reset phone. 2015-09-14 22:51 GMT+02:00 Kevin Gunn : > feel free to ping on IRC freen

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Krzysztof Tataradziński
Hi Kevin, I can help tomorrow (I'm going sleep now), but I need a step by step what to do; if that's important I must admin I don't have Ubuntu on desktop, but Arch. After we find all information we need, will be possible to back into default system packages/files/etc.? I mean without additional fi

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Kevin Gunn
feel free to ping on IRC freenode in #ubuntu-mir tomorrow, European morning is fine people will be able to help, "alf" is specifically chasing this one. On Mon, Sep 14, 2015 at 2:56 PM, Krzysztof Tataradziński < ktatar...@gmail.com> wrote: > Hi Kevin, > I can help tomorrow (I'm going sleep now),

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Jean-Baptiste Lallement
Hi, Le 14/09/2015 19:23, Krzysztof Tataradziński a écrit : Hello, Since OTA-6 I'm facing strange issues. Sometimes my phone is turning off automatically (don't know when, I saw that when I take it from my pocket) and sometimes touch don't work (need re "phone is turning off in my pocket". On the

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Kevin Gunn
Hi guys - I believe we already have this bug logged. We are driving ourselves nuts trying to replicate. Only a couple of folks in the company have rarely seen. https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566 Krzysztof if you are seeing this frequently we'd love some help in

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Marco Graziotti
Try to open a new bug. Maybe other mx4 users can add more dettails. I don't know why this happen. Marco Il lunedì 14 settembre 2015, Krzysztof Tataradziński ha scritto: > I thought that for now apps can't start with phone boot. But the problem is that I use phone, in example sending SMS. Next I

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Krzysztof Tataradziński
I thought that for now apps can't start with phone boot. But the problem is that I use phone, in example sending SMS. Next I turn screen off. 2 minutes later I turn it on again, but touch don't work. 2015-09-14 19:57 GMT+02:00 Marco Graziotti : > > Hi, > > try to remember what kind of app have yo

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Marco Graziotti
Hi, try to remember what kind of app have you installed before that this issue happened. Maybe this problem is caused by an app that start itself when the phone boot up. As I say, I have two MX4 and i don't have this issue. Marco Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto:

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Krzysztof Tataradziński
Hi Marco, Yes, two days ago I done factory reset and today I find that bug again. >From Google+ I saw that also Turan Mahmudov is having that issue. Best regards, Krzysztof Tataradziński https://launchpad.net/~ktatar156 2015-09-14 19:41 GMT+02:00 Marco Graziotti : > > Hi Krzysztof, > > In my hou

Re: [Ubuntu-phone] OTA-6 MX4 big problem

2015-09-14 Thread Marco Graziotti
Hi Krzysztof, In my house I have two Meizu MX4 with OTA-6 installed (Arale r4), and i don't have this issue. You tried with a "factory reset"? Best regards, Marco Graziotti Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto: Hello, Since OTA-6 I'm facing strange issues. Sometimes my