Hello Kevin, I don't know why, but my touch repaired magically after n times rebooted. That touch unavaiable thing is geting more and more time (think in geometrical scale (first one repaired after 1-2 reboots, next more and more; yesterday that was couple of hours; today ~10 hours of restarting)), so I will reflash it. I must enter fastboot mode and only enter that command ubuntu-device-flash touch --channel=ubuntu-touch/stable/meizu.en --bootstrap --recovery-image=recovery.img from my computer (with device connected to it), yes? It will reset all my partitions and reinstall OS, yes?
2015-09-16 21:10 GMT+02:00 Kevin Gunn <kevin.g...@canonical.com>: > hey Krzysztof > I don't think anyone has reported anything this awful, much more sporadic. > Not sure if others on the team have any ideas with so many "unable to.."s > listed in the bug. > > you'll wipe everything on your phone with this, but sounds like you're > beyond that point. > if you want to reflash in fastboot mode, your using an MX4 so you could > connect and do (sub your internationalization for the ".en" and replace the > "stable" with "rc-proposed" if you prefer) > > ubuntu-device-flash touch --channel=ubuntu-touch/stable/meizu.en > --bootstrap --recovery-image=recovery.img > > you can find the recovery image for MX4 here. > http://people.canonical.com/~alextu/tangxi/recovery/recovery.img > > br,kg > > On Wed, Sep 16, 2015 at 1:56 PM, Krzysztof Tataradziński < > ktatar...@gmail.com> wrote: > >> >> >> 2015-09-16 20:40 GMT+02:00 Krzysztof Tataradziński <ktatar...@gmail.com>: >> >>> >>> >>> 2015-09-16 20:31 GMT+02:00 Krzysztof Tataradziński <ktatar...@gmail.com> >>> : >>> >>>> Sorry, but I didn't have time yesterday to fight with that bug. I >>>> thought that I will do it today. At 8 am I went to work (touch was >>>> working). Received phone call, after that touch stopped working. After >>>> 2 hours of waiting, restarting phone, removing and putting again SIM >>>> card - started working. I putted my phone on table and I saw that it >>>> restarted itself (maybe there was some call coming - can't check that) >>>> and from that time I can't get touch working (~8 hours). Is there any >>>> way to deal with that? I can't even record video to show when that bug >>>> appear, because can't get touch working even for a while. >>>> >>>> I've created >>>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1495672 >>>> but can't even do >>>> "- The output of system-image-cli -i >>>> - The full output of 'ps auxwf' >>>> - The full output of 'top -b -d3 -n10' (it'll take 30 seconds to run) >>>> - /var/log/syslog from the same time the problem occurs >>>> - A tar file of /home/phablet/.cache/upstart" >>>> Because I can't enable developer mode. >>>> >>>> I'm thinking about: >>>> 1. Factory reset (but can't get into settings) >>>> >>> Done by connecting mouse and trying to click with invisible cursor - >> restarted, but didn't help. >> >> >>> 2. Reinstalling OS (how can I do that?) >>>> 3. Upgrade into rc-proposed (how can I do that?) >>>> >>>> Could anyone help me? >>>> I can make Hangout if that helps. >>>> >>>> Also when I turn device off and try to get into recovery mode (volume >>>> up + power), because it's stuck at screen with purple background, >>>> white and orange Ubuntu logo and shining bottom button. Is that other >>>> bug or related to that? >>>> >>> >>> Tried also to get into factory mode (volume down + power) and it stuck >>> with text "FASTBOOT mode..." >>> What the difference between recovery/factory? Or maybe that's all what >>> should load when I do that? >>> >>> >>>> 2015-09-15 11:15 GMT+02:00 Krzysztof Tataradziński <ktatar...@gmail.com >>>> >: >>>> > 2015-09-15 11:05 GMT+02:00 Jelmer Prins <justcara...@carakas.be>: >>>> >> >>>> >> Have you tried to reboot it in normal mode ? >>>> >> >>>> > Yes, couple of times, didn't help. >>>> >> >>>> >> On 15 Sep 2015, at 11:01, Krzysztof Tataradziński < >>>> ktatar...@gmail.com> >>>> >> wrote: >>>> >> >>>> >> Now again my touch don't work. Restarting couple of times didn't >>>> help. And >>>> >> I need fast to unlock phone and get phone number that was phoning to >>>> me >>>> >> (don't have it in address book, only in calls). Please help asap if >>>> someone >>>> >> know what to do with that. >>>> >> I don't know is that related, but I tried to get into recovery mode. >>>> It's >>>> >> loading but stuck at Ubuntu logo (touch work, because bottom button >>>> is >>>> >> reacting at my finger). >>>> >> >>>> >> Best regards, >>>> >> Krzysztof Tataradziński >>>> >> https://launchpad.net/~ktatar156 >>>> >> >>>> >> 2015-09-15 10:43 GMT+02:00 Julia Palandri < >>>> julia.palan...@canonical.com>: >>>> >>> >>>> >>> I yesterday had some interesting behavior, possibly related to >>>> this. I >>>> >>> was turning up my phone, and it never finished to completely show >>>> the screen >>>> >>> with the infographics. (it did boot, though). The infographics >>>> showed 5 >>>> >>> points (instead of the whole 'month'), and it was impossible to >>>> unlock. >>>> >>> Should I just add to the same bug? open a new one? any info that >>>> could help? >>>> >>> Thanks, >>>> >>> >>>> >>> On Tue, Sep 15, 2015 at 10:30 AM, Krzysztof Tataradziński >>>> >>> <ktatar...@gmail.com> wrote: >>>> >>>> >>>> >>>> Hello, >>>> >>>> I'm in work now and I received a call and talk about 12 minutes. >>>> Before >>>> >>>> that I had opened only app responsible for SMS (its stay in >>>> background). in >>>> >>>> middle of call I felt vibration, but see no notification. After >>>> call I've >>>> >>>> put my phone in pocket. After ~ 10 minutes I've try to unblock >>>> phone by pin. >>>> >>>> Entered three digits and touch stopped working. First restarting >>>> phone >>>> >>>> didn't help. I need to do it couple of time to unblock phone. >>>> >>>> I've got GPS all the time on, wifi off, bluetooth off, mobile data >>>> off. >>>> >>>> >>>> >>>> Best regards, >>>> >>>> Krzysztof Tataradziński >>>> >>>> https://launchpad.net/~ktatar156 >>>> >>>> >>>> >>>> 2015-09-15 1:10 GMT+02:00 Kevin Gunn <kevin.g...@canonical.com>: >>>> >>>>> >>>> >>>>> >>>> >>>>> Hey Krzysztof - we've been guessing based on some info that this >>>> is >>>> >>>>> related to memory pressure. Curious if you recall what apps you >>>> had open >>>> >>>>> when this happened ? Or roughly how many. And maybe services >>>> turned on/off >>>> >>>>> (gps, bt, wifi etc) >>>> >>>>> >>>> >>>>> And curious to hear if you get these freezes "shortly" after >>>> rebooting >>>> >>>>> or does it seem your using the phone for a while? >>>> >>>>> >>>> >>>>> Thanks for your help. >>>> >>>>> Br, kg >>>> >>>>> >>>> >>>>> >>>> >>>>> On Monday, September 14, 2015, Krzysztof Tataradziński >>>> >>>>> <ktatar...@gmail.com> wrote: >>>> >>>>>> >>>> >>>>>> Fast update. >>>> >>>>>> 10 minutes ago I heard that I've received SMS. Button was >>>> blinking, >>>> >>>>>> but no response, can't wake up screen, look at video >>>> >>>>>> https://www.sendspace.com/file/35eenn >>>> >>>>>> I had to hold power button long time to reset phone. >>>> >>>>>> >>>> >>>>>> 2015-09-14 22:51 GMT+02:00 Kevin Gunn <kevin.g...@canonical.com >>>> >: >>>> >>>>>>> >>>> >>>>>>> feel free to ping on IRC freenode in #ubuntu-mir tomorrow, >>>> European >>>> >>>>>>> morning is fine people will be able to help, "alf" is >>>> specifically chasing >>>> >>>>>>> this one. >>>> >>>>>>> >>>> >>>>>>> On Mon, Sep 14, 2015 at 2:56 PM, Krzysztof Tataradziński >>>> >>>>>>> <ktatar...@gmail.com> wrote: >>>> >>>>>>>> >>>> >>>>>>>> Hi Kevin, >>>> >>>>>>>> I can help tomorrow (I'm going sleep now), but I need a step >>>> by step >>>> >>>>>>>> what to do; if that's important I must admin I don't have >>>> Ubuntu on desktop, >>>> >>>>>>>> but Arch. >>>> >>>>>>>> After we find all information we need, will be possible to >>>> back into >>>> >>>>>>>> default system packages/files/etc.? I mean without additional >>>> files that I >>>> >>>>>>>> need install to find what that bug is about. After all I just >>>> want to have >>>> >>>>>>>> clean system as before ;) >>>> >>>>>>>> >>>> >>>>>>>> Best regards, >>>> >>>>>>>> Krzysztof Tataradziński >>>> >>>>>>>> https://launchpad.net/~ktatar156 >>>> >>>>>>>> >>>> >>>>>>>> 2015-09-14 21:18 GMT+02:00 Kevin Gunn < >>>> kevin.g...@canonical.com>: >>>> >>>>>>>>> >>>> >>>>>>>>> Hi guys - I believe we already have this bug logged. >>>> >>>>>>>>> We are driving ourselves nuts trying to replicate. Only a >>>> couple of >>>> >>>>>>>>> folks in the company have rarely seen. >>>> >>>>>>>>> >>>> >>>>>>>>> >>>> >>>>>>>>> >>>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566 >>>> >>>>>>>>> >>>> >>>>>>>>> Krzysztof if you are seeing this frequently we'd love some >>>> help in >>>> >>>>>>>>> debug. >>>> >>>>>>>>> I don't know if you'd be willing to do, but we'd like a >>>> backtrace >>>> >>>>>>>>> of the device in the stuck state - but for the interesting >>>> bits we'd need >>>> >>>>>>>>> you to install libc and libstdc++ dbg packages, as well as >>>> mir dbg symbols. >>>> >>>>>>>>> There are some instructions in the bug, but i'll try to make >>>> it even more >>>> >>>>>>>>> clear. >>>> >>>>>>>>> >>>> >>>>>>>>> br,kg >>>> >>>>>>>>> >>>> >>>>>>>>> On Mon, Sep 14, 2015 at 1:57 PM, Marco Graziotti >>>> >>>>>>>>> <graziottima...@gmail.com> wrote: >>>> >>>>>>>>>> >>>> >>>>>>>>>> Try to open a new bug. Maybe other mx4 users can add more >>>> >>>>>>>>>> dettails. >>>> >>>>>>>>>> >>>> >>>>>>>>>> I don't know why this happen. >>>> >>>>>>>>>> >>>> >>>>>>>>>> Marco >>>> >>>>>>>>>> >>>> >>>>>>>>>> Il lunedì 14 settembre 2015, Krzysztof Tataradziński >>>> >>>>>>>>>> <ktatar...@gmail.com> ha scritto: >>>> >>>>>>>>>> > I thought that for now apps can't start with phone boot. >>>> But the >>>> >>>>>>>>>> > problem is that I use phone, in example sending SMS. Next >>>> I turn screen off. >>>> >>>>>>>>>> > 2 minutes later I turn it on again, but touch don't work. >>>> >>>>>>>>>> > 2015-09-14 19:57 GMT+02:00 Marco Graziotti >>>> >>>>>>>>>> > <graziottima...@gmail.com>: >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> Hi, >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> try to remember what kind of app have you installed >>>> before that >>>> >>>>>>>>>> >> this issue happened. >>>> >>>>>>>>>> >> Maybe this problem is caused by an app that start itself >>>> when >>>> >>>>>>>>>> >> the phone boot up. >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> As I say, I have two MX4 and i don't have this issue. >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> Marco >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto: >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> Hi Marco, >>>> >>>>>>>>>> >> Yes, two days ago I done factory reset and today I find >>>> that >>>> >>>>>>>>>> >> bug again. From Google+ I saw that also Turan Mahmudov is >>>> having that issue. >>>> >>>>>>>>>> >> Best regards, >>>> >>>>>>>>>> >> Krzysztof Tataradziński >>>> >>>>>>>>>> >> https://launchpad.net/~ktatar156 >>>> >>>>>>>>>> >> 2015-09-14 19:41 GMT+02:00 Marco Graziotti >>>> >>>>>>>>>> >> <graziottima...@gmail.com>: >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> Hi Krzysztof, >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> In my house I have two Meizu MX4 with OTA-6 installed >>>> (Arale >>>> >>>>>>>>>> >>> r4), and i don't have this issue. >>>> >>>>>>>>>> >>> You tried with a "factory reset"? >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> Best regards, >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> Marco Graziotti >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto: >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> Hello, >>>> >>>>>>>>>> >>> Since OTA-6 I'm facing strange issues. >>>> >>>>>>>>>> >>> Sometimes my phone is turning off automatically (don't >>>> know >>>> >>>>>>>>>> >>> when, I saw that when I take it from my pocket) and >>>> sometimes touch don't >>>> >>>>>>>>>> >>> work (need to restart phone to get it working again). >>>> Could someone help >>>> >>>>>>>>>> >>> me? >>>> >>>>>>>>>> >>> Is that a known bug? If yes, when we can expect some >>>> hotfix (I >>>> >>>>>>>>>> >>> think this is so important that it should be repaired >>>> before OTA-7) >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> >>>> https://plus.google.com/+KrzysztofTataradzi%C5%84ski/posts/7RdgFYtZ5sh >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> Best regards, >>>> >>>>>>>>>> >>> Krzysztof Tataradziński >>>> >>>>>>>>>> >>> https://launchpad.net/~ktatar156 >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >>> >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> >> >>>> >>>>>>>>>> > >>>> >>>>>>>>>> > >>>> >>>>>>>>>> >>>> >>>>>>>>>> -- >>>> >>>>>>>>>> Mailing list: https://launchpad.net/~ubuntu-phone >>>> >>>>>>>>>> Post to : ubuntu-phone@lists.launchpad.net >>>> >>>>>>>>>> Unsubscribe : https://launchpad.net/~ubuntu-phone >>>> >>>>>>>>>> More help : https://help.launchpad.net/ListHelp >>>> >>>>>>>>>> >>>> >>>>>>>>> >>>> >>>>>>>> >>>> >>>>>>> >>>> >>>>>> >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Mailing list: https://launchpad.net/~ubuntu-phone >>>> >>>> Post to : ubuntu-phone@lists.launchpad.net >>>> >>>> Unsubscribe : https://launchpad.net/~ubuntu-phone >>>> >>>> More help : https://help.launchpad.net/ListHelp >>>> >>>> >>>> >>> >>>> >>> >>>> >>> >>>> >>> -- >>>> >>> >>>> >>> Julia >>>> >> >>>> >> >>>> >> -- >>>> >> Mailing list: https://launchpad.net/~ubuntu-phone >>>> >> Post to : ubuntu-phone@lists.launchpad.net >>>> >> Unsubscribe : https://launchpad.net/~ubuntu-phone >>>> >> More help : https://help.launchpad.net/ListHelp >>>> >> >>>> >> >>>> > >>>> >>> >>> >> >> -- >> Mailing list: https://launchpad.net/~ubuntu-phone >> Post to : ubuntu-phone@lists.launchpad.net >> Unsubscribe : https://launchpad.net/~ubuntu-phone >> More help : https://help.launchpad.net/ListHelp >> >> >
-- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
