Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Troy Harvey
> Why would you "rip apart an array?" We only remove one module in almost every > case, replace the WEEBs, replace the inverter, and we're done. If there are > more than two rows of modules, you might need to remove an additional module > or two, but that takes almost no time. Our steepest roof

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Dana
le since 1988" From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Jason Szumlanski Sent: Thursday, May 09, 2013 9:52 AM To: RE-wrenches Subject: Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius Why would you "rip a

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Dave Click
Another option would be to compensate the customer for lost production until you're out there to replace a second inverter. You can credit this against Jason's diagnostic fee idea and/or the $150/unit reimbursement from Enphase. Each unit down is about $30-60/year depending on location. Could h

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Jason Szumlanski
Why would you "rip apart an array?" We only remove one module in almost every case, replace the WEEBs, replace the inverter, and we're done. If there are more than two rows of modules, you might need to remove an additional module or two, but that takes almost no time. Our steepest roofs here are t

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Tump
Yeah I too agree. Bring the techs from Enfizz out & put them on a 12/12 pitch roof, 2 stories up and see if they feel "adequately compensaited"! This has ALWAYS BEEN an issue for this industry. We recommend products, buy the products, without us the manus don't HAVE jobs and we are left trying t

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Troy Harvey
> but it also takes MUCH less time in most cases and can be done much more > easily by one service technician. It's not a money maker, but it covers cost > in our neck of the woods. > How is that possible? I get a lousy $150 dollars from enphase to rip apart half of a array just to get at

Re: [RE-wrenches] Dual Channel Inverters

2013-05-08 Thread Steve Jefferson
ct: Re: [RE-wrenches] Dual Channel Inverters Could I get the exact same unit as we buy for 415V, but in 208V? I don't care what the NEC says. On Tue, May 7, 2013 at 3:23 PM, Steve Jefferson mailto:steve.jeffer...@sma-america.com>> wrote: The STP (Sunny Tri Power) will be here shortly.

Re: [RE-wrenches] Dual Channel Inverters

2013-05-08 Thread toddcory
"We were hired just to install the system by a local firm that designed and sold the system and have had a bear of a time getting paid from anyone. " this is why i never touch materials i do not sell, or install designs i did not do. todd On Tuesday, May 7, 2013 10:57pm, "Jesse Dahl

Re: [RE-wrenches] Dual Channel Inverters

2013-05-08 Thread Ryan
company with this kind of warranty service? Thanks Don Barch Energy Solar Message: 13 Date: Tue, 7 May 2013 09:03:13 -0600 From: Troy Harvey mailto:tahar...@heliocentric.org>> To: RE-wrenches mailto:re-wrenches@lists.re-wrenches.org>> Subject: [RE-wrenches] Dual C

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Jesse Dahl
is > kind of warranty service? > Thanks > Don Barch > Energy Solar > > > Message: 13 > Date: Tue, 7 May 2013 09:03:13 -0600 > From: Troy Harvey > To: RE-wrenches > Subject: [RE-wrenches] Dual Channel Inverters > Message-ID: <1f568bac-8d04-4e09-bc44-9090c14

[RE-wrenches] Dual Channel Inverters

2013-05-07 Thread don
estion is: how could anyone trust a company with this kind of warranty service?ThanksDon BarchEnergy Solar Message: 13 Date: Tue, 7 May 2013 09:03:13 -0600 From: Troy Harvey <tahar...@heliocentric.org> To: RE-wrenches <re-wrenches@lists.re-wrenches.org> Subject: [RE-wrenches] Dual Channel

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Chris Mason
iately and > permanently delete the original and any copies of this email and any > attachments thereto. Thank you. > > ** ** > > *From:* re-wrenches-boun...@lists.re-wrenches.org [mailto: > re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Chris Mason > *Sent:* Tuesday,

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-07 Thread Jason Szumlanski
I'm not sure if we should discuss money matters on the list, but feel free to email me off-list for the particulars of what we get for warranty reimbursement Enphase has always provided a labor reimbursement from day 1 for inverter swaps. It's a simple RMA process handed on their website (unlike F

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-07 Thread Larry Crutcher, Starlight Solar Power Systems
Bob-O, Fronius is not good for reimbursement anymore. While they used to be, Fronius has refused to pay for warranty service. Since December, 2012, they have refused to reimburse me for an inverter swap that THEY told me to make. The display had an intermit ant problem. When I swapped out the d

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Steve Jefferson
Chris Mason Sent: Tuesday, May 07, 2013 11:55 AM To: RE-wrenches Subject: Re: [RE-wrenches] Dual Channel Inverters What you are asking for is the Sunny Tripower 10/12/15/17 3 phase 2 mppt input inverters, which we are using in the 415V locations but are not available in the US. I don't und

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Bob-O Schultze
Jason, I'm one of the many installers who still won't touch a micro yet. It's not so much that there were failures early on, it's how companies like Enphase HANDLED them. My understanding is that you basically got a replacement inverter and got stuffed for your time and travel. That may have cha

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Chris Mason
What you are asking for is the Sunny Tripower 10/12/15/17 3 phase 2 mppt input inverters, which we are using in the 415V locations but are not available in the US. I don't understand why, they are fantastic units. The units have up to 6 string inputs, string monitoring, built in electronic safety s

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Jason Szumlanski
I suspect that the early failure rate on the M215 is tiny next to the M190. Most of the M190's that did have failure problems early on failed very soon after installation in my experience. After the initial "duds" died, the failures on most M190 systems dropped off. I'm not seeing a linear failure

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Troy Harvey
> Hi Troy, > > The Sharp Sunvista JH-3500U stopped being produced in 2005ish. Fronius and > Kaco may have products with 3 MPPT inputs. > > Sorry to hear about your trouble with microinverters. I'm guessing those > were older units. Our current line of products has had extremely low failure

Re: [RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Troy Harvey
> 7 to 12 kW for residential systems? wow... its hard for me to believe there > is not some waste there. I have found that the home owner's target system price point has stayed the same over the years even as prices have fell. So our systems have just gotten bigger to cover more of their loads

[RE-wrenches] Dual Channel Inverters

2013-05-07 Thread Troy Harvey
Since we stopped using micro-inverters due to the high failure rate, network problems, difficultly in replacement – I've been using the power-one inverters a bunch because the dual channels solve most of tricky issues like different roof aspects, shading, and uneven strings. However, they are l