[PLUG] [OT] Help Desk software in Open source

2009-05-13 Thread Nikhil Kala
Hello All, Does any one know any open source software which is used for help desk purpose. I am looking for feature like, 1) Ticket raising feature by user 2) acknowledgment to user after his problem or query has been replied by email. 3) Knowledge management system for reference to user. Tha

Re: [PLUG] [OT] Help Desk software in Open source

2009-05-13 Thread Arun Tomar
On Wed, 2009-05-13 at 18:55 +0530, Nikhil Kala wrote: > Hello All, > > Does any one know any open source software which is used for help desk > purpose. > > I am looking for feature like, > 1) Ticket raising feature by user > 2) acknowledgment to user after his problem or query has been replied b

Re: [PLUG] [OT] Help Desk software in Open source

2009-05-13 Thread Mandar Vaze
On Wed, May 13, 2009 at 6:55 PM, Nikhil Kala wrote: > Hello All, > > Does any one know any open source software which is used for help desk > purpose. > > I am looking for feature like, > 1) Ticket raising feature by user > 2) acknowledgment to user after his problem or query has been replied by

Re: [PLUG] [OT] Help Desk software in Open source

2009-05-13 Thread Vivek Khurana
On Wed, May 13, 2009 at 6:55 PM, Nikhil Kala wrote: > Hello All, > > Does any one know any open source software which is used for help desk > purpose. > > I am looking for feature like, > 1) Ticket raising feature by user > 2) acknowledgment to user after his problem or query has been replied by

[PLUG] Headphone plug broken on my Acer box running Ubuntu

2009-05-13 Thread Parag Shah
Hi, I have an Acer 6930 running Ubuntu 8.10 . Sometime back my headphone plug broke inside the jack, and I am having a hard time getting it out. The hardware guy out here says he might have to open the motherboard, and I am a bit apprehensive about doing that. Here are some options I think I have

Re: [PLUG] vmware on 64 bit ubuntu

2009-05-13 Thread Shrinand Javadekar
On Tue, May 12, 2009 at 7:14 AM, wrote: > I'm trying to install vmware server 2.0 on ubuntu 8.10(64-bit) using > installer (.bundle) package, It gives me error, Vmware cannot be installed > on KVM enabled kernel. I'm using default kernel provided with Ubuntu 8.10. > -- > Sharique > __

Re: [PLUG] [OT] Help Desk software in Open source

2009-05-13 Thread Raseel Bhagat
On Wed, May 13, 2009 at 6:55 PM, Nikhil Kala wrote: > Hello All, > > Does any one know any open source software which is used for help desk > purpose. > > I am looking for feature like, > 1) Ticket raising feature by user > 2) acknowledgment to user after his problem or query has been replied by