Hello All, Does any one know any open source software which is used for help desk purpose.
I am looking for feature like, 1) Ticket raising feature by user 2) acknowledgment to user after his problem or query has been replied by email. 3) Knowledge management system for reference to user. Thanks & Regards, Nikhil Kala http://www.nikhilkala.com _______________________________________ Pune GNU/Linux Users Group Mailing List
