[otrs] Problem setting default customer skin

2011-03-17 Thread Porier, Jeremy
I'm trying to setup a skin for our Customer interface, running otrs 3.0.1. I created the directory /opt/otrs/var/httpd/htdocs/skins/Customer/ACCCustomer/css and created the file Core.Default.css. The contents of that file are: #Header #Logo { position: absolute; top: 200px; right: 2

Re: [otrs] Problem setting default customer skin

2011-03-18 Thread Porier, Jeremy
ntend::Customer skins/Customer//img/.whatever 8px 25px 36px 150px HTH Regards, Marc Am 17.03.11 19:22, schrieb Porier, Jeremy: I'm trying to setup a skin for our Custome

[otrs] Valid Ticket Attributes

2011-03-24 Thread Porier, Jeremy
Is there a way to set the Attributes on a dashlet (Ticket -> Frontend::Agent::Dashboard) to show only tickets that have unseen article(s)? Better yet, is there documentation of valid attributes for a ticket search? Jeremy Porier Director of IT Arapahoe Community College jeremy.por...@arapahoe.ed

[otrs] OTRS vulnerable to slow mail relay

2011-04-05 Thread Porier, Jeremy
Does anyone have suggestions for ways I can make OTRS less susceptible to a slow smtp server? We are forced to relay through a single outbound host (which I have configured in sendmail) that sometimes gets a bit overwhelmed (it's also the main spam filter for a large number of mailboxes). Yest

Re: [otrs] OTRS vulnerable to slow mail relay

2011-04-05 Thread Porier, Jeremy
irectly to the sendmail binary? Thanks, Jeremy -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Ralf Hildebrandt Sent: Tuesday, April 05, 2011 8:41 AM To: otrs@otrs.org Subject: Re: [otrs] OTRS vulnerable to slow mail relay * Porier, Jeremy : >

Re: [otrs] OTRS vulnerable to slow mail relay

2011-04-06 Thread Porier, Jeremy
- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Ralf Hildebrandt Sent: Wednesday, April 06, 2011 1:16 AM To: otrs@otrs.org Subject: Re: [otrs] OTRS vulnerable to slow mail relay * Porier, Jeremy : > We did try switching to the "Sendmail" option under >