Despite my limited knowledge of Sendmail I assumed that would be the case.  The 
slowness was definitely caused by the outbound server, as we had the same 
problem with several other services.

In any case, things seem to be working fine now.  Thanks for your help.

- Jeremy

-----Original Message-----
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Ralf 
Hildebrandt
Sent: Wednesday, April 06, 2011 1:16 AM
To: otrs@otrs.org
Subject: Re: [otrs] OTRS vulnerable to slow mail relay

* Porier, Jeremy <jeremy.por...@arapahoe.edu>:

> We did try switching to the "Sendmail" option under
> Core::Sendmail::SendmailModule, but it didn't seem to make a difference
> (still saw long page delays).  Do you mean we should set it to use the
> SMTP option under Core::Sendmail::SendmailModule and send via tcp/ip
> rather than directly to the sendmail binary?

That should make no difference, in both cases your local sendmail
takes over and is not affected by the slow relayserver. Your slowness
must have other reasons!

-- 
Ralf Hildebrandt
  Geschäftsbereich IT | Abteilung Netzwerk
  Charité - Universitätsmedizin Berlin
  Campus Benjamin Franklin
  Hindenburgdamm 30 | D-12203 Berlin
  Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
  ralf.hildebra...@charite.de | http://www.charite.de
            
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