Did you see this? http://forums.otterhub.org/viewtopic.php?f=60&t=6586
On Thu, Aug 2, 2012 at 9:59 AM, Stefano Ricci
wrote:
> my problem is that i have otrs in windows version, my email server is
> exchange 2010...
>
> i can create a simple role on the server mail without any problem... but i
>
my problem is that i have otrs in windows version, my email server is
exchange 2010...
i can create a simple role on the server mail without any problem... but i
prefer that otrs decide to ignore the email... because i have a big
database with more customer (not more customer from same company, bu
Hello,
I guess you could use procmail before delivering the message to OTRS,
there's an old thread that talks about the same topic:
http://www.mhonarc.org/archive/html/procmail/2001-02/msg00063.html
Another choice could be using postmaster filters
Regards,
Leonardo Certuche
www.itconsultores.co