The permissions issue trying to change anything in sysconfig, most
likely means that for whatever reason you ZZZAuto.pm file is not
writable by the user/group that you web server is running as.
Based on your listing for the parameters you passed to the permissions
script, check that the
This is indeed a permission problem and could cause some of the other
errors you mentioned. Make sure no SELinux or AppArmor policies are
blocking things, if you executed otrs.SetPermissions.pl correctly.
Regards, mg
Am 31.01.13 19:04, schrieb Bianchi Massimo:
> Hi all,
> I think that I missed s
So run perms against the otrs-x.x.x folder.
On Jan 31, 2013 11:44 PM, "Rainer Bendig" wrote:
> Hm upgrade file says:
>
> --- snip ---8<---
> 5) Install the new release (tar or RPM)
>
>
>With the tarball:
>
> shell> cd /opt
> shell> tar -xzf otrs
Hm upgrade file says:
--- snip ---8<---
5) Install the new release (tar or RPM)
With the tarball:
shell> cd /opt
shell> tar -xzf otrs-x.x.x.tar.gz
shell> ln -s otrs-x.x.x otrs
--- /snip --->8--
maybe this needs a patch ;(
Am 31.01.2013 20:
make sure /opt/otrs isn't a symlink. Permissions may not apply correctly if
it is.
On Thu, Jan 31, 2013 at 1:04 PM, Bianchi Massimo <
massimo.bian...@nposistemi.it> wrote:
> Hi all,
>
> I think that I missed some step…
>
> ** **
>
> Tryng to modify ANY item in sysconfig leads to an erro
