Florian
Edlhuber
Sent: Friday, August 09, 2013 4:17 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Hi
could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ?
can you please try to:
deinstall JSON::XS
an correct
Hi
could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ?
can you please try to:
deinstall JSON::XS
an correct otrs.SetPermissions
make an otrs.RebuildConfig.pl, otrs.DeleteCache.pl
restart your webserver
and try again?
If this does not help, try to deinstall YAML::XS (same as
as? Thanks again for your help Renee!
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Renee B
Sent: Friday, August 09, 2013 4:00 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
On 09.08.
On 09.08.2013 21:34, jose.salvi...@accenture.com wrote:
> Httpd lives in /otrs/var but there are no log files anywhere in that
> folder?!?!
> Daniel (or anyone) do you know what versions of Windows are supported? I know
> for you Daniel you never got it to work under Windows, but that is my best
On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 12:27 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
CentOS 6.4 x64! If there is an apache installed via repositories, the folders
/var/log/httpd or apache2 must exist. Or did y
?
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 12:27 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
CentOS 6.4 x64! If there is an apache installed
August 09, 2013 11:52 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Jose, by default apache logs will be at /var/log/httpd or
/var/log/apache2 depending on your distro. I recommend you to run it on Linux.
I've never managed to i
work?! What
flavor of Linux are you using it on?
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 11:52 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
exper
rs.org] On Behalf
Of Daniel Santos
Sent: Friday, August 09, 2013 10:17 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining
my experience
Jose, did you try it on more than one web browsers and different client
machines? Which one are you using? Any addons / plugins
here.
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 11:16 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Did you check the defatul apache
riday, August 09, 2013 10:17 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Jose, did you try it on more than one web browsers and different client
machines? Which one are you using? Any addons / plugins installed? Which ones?
Daniel S
: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Jose, did you try it on more than one web browsers and different client
machines? Which one are you using? Any addons / plugins installed? Which ones?
Daniel Santos
daniel.san...@etice.ce.gov.br
: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Renee B
Sent: Friday, August 09, 2013 9:01 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
On 09.08.2013 17:55, jose.salvi...@accenture.com wrote:
I replied to this earlier
...@otrs.org] On Behalf Of Renee B
Sent: Friday, August 09, 2013 9:01 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
On 09.08.2013 17:55, jose.salvi...@accenture.com wrote:
> I replied to this earlier, but it does not seem to have gone thro
On 09.08.2013 17:55, jose.salvi...@accenture.com wrote:
> I replied to this earlier, but it does not seem to have gone through. Trying
> it again and will truncate some of the log file messages.
>
> Thank you for the reply Renee!
> The otrs.log shows no errors - just notices.
>
And the webserver
] Consistent AJAX communication errors are ruining my
experience
Also, what version, what's the error, how can we replicate your experience?
On Fri, Aug 9, 2013 at 11:28 AM, Renee B
mailto:otrs.l...@perl-services.de>> wrote:
What do the OTRS-/Webserver-logs say? (The OTRS log is at
/var/l
tPhone:Jose.Salviati)
From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of Renee B
[otrs.l...@perl-services.de]
Sent: Friday, August 09, 2013 8:28 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
What do the OTRS
t::Run]
Response::Agent: 0s taken (URL:Action=AgentTicketPhone:Jose.Salviati)
[Fri Aug 9 08:09:11 2013][Notice][Kernel::System::Web::InterfaceAgent::Run]
Response::Agent: 0s taken (URL:Action=AgentTicketPhone:Jose.Salviati)
____________
From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of R
Also, what version, what's the error, how can we replicate your experience?
On Fri, Aug 9, 2013 at 11:28 AM, Renee B wrote:
> What do the OTRS-/Webserver-logs say? (The OTRS log is at
> /var/log/otrs.log, where is something like C:\OTRS)
>
>
> On 09.08.2013 17:21, jose.salvi...@accenture.com w
What do the OTRS-/Webserver-logs say? (The OTRS log is at
/var/log/otrs.log, where is something like C:\OTRS)
On 09.08.2013 17:21, jose.salvi...@accenture.com wrote:
> I love the potential of OTRS and want desperately to implement it at my
> current project but after installing it on no less th
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