Also, what version, what's the error, how can we replicate your experience?
On Fri, Aug 9, 2013 at 11:28 AM, Renee B <[email protected]> wrote: > What do the OTRS-/Webserver-logs say? (The OTRS log is at > <OTRS_HOME>/var/log/otrs.log, where <OTRS_HOME> is something like C:\OTRS) > > > On 09.08.2013 17:21, [email protected] wrote: > > I love the potential of OTRS and want desperately to implement it at my > current project but after installing it on no less than four different > machines, over five different days, installing it using MySQL and Oracle, > using the Windows, Suse Linux and Ubuntu versions and consistently getting > "Error during AJAX communication" errors - I am ready to give up! I need > some assistance! > > > > Now, to be fair, we never got far with the Oracle installation - even > though I installed the DBD:Oracle Perl component the web installer never > saw our Oracle database. The Linux attempts failed for reasons I can't > recall now. I want this to work in Windows and it is there that I get the > AJAX error! When I run CheckDB.pl I can see the dbase so I know its fine. I > can create tickets but when I click an option that has to populate other > fields (Like queue that populates Owner) they error pops up. It allows me > to enter a few tickets without error, but the error always pops up after > two or three tickets have been created! > > > > Any guidance is very, VERY appreciated! Thank you. > > > > Jose > > > > > -- > Perl / OTRS development: http://perl-services.de > OTRS AddOn repository: http://opar.perl-services.de > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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