What do the OTRS-/Webserver-logs say? (The OTRS log is at <OTRS_HOME>/var/log/otrs.log, where <OTRS_HOME> is something like C:\OTRS)
On 09.08.2013 17:21, jose.salvi...@accenture.com wrote: > I love the potential of OTRS and want desperately to implement it at my > current project but after installing it on no less than four different > machines, over five different days, installing it using MySQL and Oracle, > using the Windows, Suse Linux and Ubuntu versions and consistently getting > "Error during AJAX communication" errors - I am ready to give up! I need some > assistance! > > Now, to be fair, we never got far with the Oracle installation - even though > I installed the DBD:Oracle Perl component the web installer never saw our > Oracle database. The Linux attempts failed for reasons I can't recall now. I > want this to work in Windows and it is there that I get the AJAX error! When > I run CheckDB.pl I can see the dbase so I know its fine. I can create tickets > but when I click an option that has to populate other fields (Like queue that > populates Owner) they error pops up. It allows me to enter a few tickets > without error, but the error always pops up after two or three tickets have > been created! > > Any guidance is very, VERY appreciated! Thank you. > > Jose > -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
