Did you check the defatul apache error_log?? Maybe it is logging your
OTRS errors in there.
I'm at Fortaleza, Ceara... Northeast.
Daniel Santos
[email protected]
ETICE - Empresa de Tecnologia da Informação do Ceará
www.etice.ce.gov.br
+55 (85) 3101.6600
On 08/09/13 14:21, [email protected] wrote:
Great questions Daniel!
I have tried four different physical machines and one virtual with the same
result. I tried it primarily in Chrome but have also used IE 10 and Firefox.
They had different variations of the error, but none of them worked.
Firefox and IE are 100% addon/plugin free - I have Google Voice extension in
Chrome, but nothing else.
Where in Brazil are you? I spent a few months in Belo Horizonte - LOVE it
there! :)
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 10:17 AM
To: [email protected]
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Jose, did you try it on more than one web browsers and different client
machines? Which one are you using? Any addons / plugins installed? Which ones?
Daniel Santos
[email protected]
ETICE - Empresa de Tecnologia da Informação do Ceará www.etice.ce.gov.br
+55 (85) 3101.6600
On 08/09/13 13:47, [email protected] wrote:
I could only find three *.log files in the OTRS folder, otrs (which I send
you), Performance and Ticket Counter. None of those showed any errors at all.
Is the webserver log in some other area under a different name?
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Renee B
Sent: Friday, August 09, 2013 9:01 AM
To: [email protected]
Subject: Re: [otrs] Consistent AJAX communication errors are ruining
my experience
On 09.08.2013 17:55, [email protected] wrote:
I replied to this earlier, but it does not seem to have gone through. Trying it
again and will truncate some of the log file messages.
Thank you for the reply Renee!
The otrs.log shows no errors - just notices.
And the webserver log?
--
Perl / OTRS development: http://perl-services.de OTRS AddOn
repository: http://opar.perl-services.de
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