Re: [otrs] fully-qualified hostname issue

2013-06-25 Thread tanakan
Hi, If value of $Self->{CheckMXRecord} is equal to 1 (default), OTRS lookup DNS and check MX record. An email address of invalid domain will be rejected. Regards, Norihiro On Tue, 25 Jun 2013 15:46:40 +0200 "Jason Marshall" wrote: > > > Hi All > > > > I am running OTRS version 3.2.2 on

Re: [otrs] fully-qualified hostname issue

2013-06-25 Thread Jason Marshall
: 25 June 2013 03:51 PM To: jas...@cat.co.za; User questions and discussions about OTRS. Subject: Re: [otrs] fully-qualified hostname issue How is OTRS configured to deliver email? Sendmail or SMTP? Steve On 25 June 2013 14:46, Jason Marshall wrote: > > > Hi All > > > > I am

Re: [otrs] fully-qualified hostname issue

2013-06-25 Thread Steven Carr
ss. > > -Original Message- > From: Steven Carr [mailto:sjc...@gmail.com] > Sent: 25 June 2013 03:51 PM > To: jas...@cat.co.za; User questions and discussions about OTRS. > Subject: Re: [otrs] fully-qualified hostname issue > > How is OTRS configured to deliver email? Send

Re: [otrs] fully-qualified hostname issue

2013-06-25 Thread Jason Marshall
] fully-qualified hostname issue How is OTRS configured to deliver email? Sendmail or SMTP? Steve On 25 June 2013 14:46, Jason Marshall wrote: > > > Hi All > > > > I am running OTRS version 3.2.2 on Ubuntu 12.04 Server. > > > > I have an issue with mails going ou

Re: [otrs] fully-qualified hostname issue

2013-06-25 Thread Steven Carr
How is OTRS configured to deliver email? Sendmail or SMTP? Steve On 25 June 2013 14:46, Jason Marshall wrote: > > > Hi All > > > > I am running OTRS version 3.2.2 on Ubuntu 12.04 Server. > > > > I have an issue with mails going out to some client. I suspect their mailers > are doing a DNS looku

[otrs] fully-qualified hostname issue

2013-06-25 Thread Jason Marshall
Hi All I am running OTRS version 3.2.2 on Ubuntu 12.04 Server. I have an issue with mails going out to some client. I suspect their mailers are doing a DNS lookup or verifying for a valid or FSDN from/return address. When I mail the clients from my own mail client (outlook or thunder