On Tue, Apr 10, 2012 at 10:00 AM, Sune T. Tougaard
wrote:
> Great that you got it working. Would you mind sharing relevant config
> parts? J
>
> **
>
You can find the config in a previous message I sent the list. Just need to
replace all instances of "sAMAccountName" with "mail". Then modif
[mailto:otrs-boun...@otrs.org] On Behalf Of Eddie
Sent: 10. april 2012 14:47
To: User questions and discussions about OTRS.
Subject: Re: [otrs] child domain auth (multiple baseDN)
On Tue, Apr 10, 2012 at 4:46 AM, Sune T. Tougaard
mailto:s...@lyngsoesystems.com>> wrote:
Also, perhaps take a quic
On Tue, Apr 10, 2012 at 4:46 AM, Sune T. Tougaard
wrote:
> Also, perhaps take a quick look here:
>
>
> http://doc.otrs.org/3.1/en/html/config.html#Framework:Frontend::Customer::Auth
>
>
> ** **
>
> Search for “suffix”.
>
> With “Customer::AuthModule::LDAP::UserSuffix” you can append
t does not solve the duplicate usernames though, I'm not sure how it will
handle that, but it may be worth a shot.
--
/Sune T.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Eddie
Sent: 5. april 2012 20:34
To: User questions and discussions about OTRS.
Subject: Re:
On Tue, Apr 3, 2012 at 2:13 AM, Sune T. Tougaard wrote:
> How about ”just” adding yet another customer authentication (and data)
> backend pointing at the child domain?
>
> ** **
>
> http://doc.otrs.org/3.1/en/html/auth-backends.html#customer-auth-backends*
> ***
>
>
> http://doc.otrs.org/3.1
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Eddie
Sent: 3. april 2012 03:13
To: User questions and discussions about OTRS.
Subject: Re: [otrs] child domain auth (multiple baseDN)
On Mon, Apr 2, 2012 at 4:31 PM, Alvaro Cordero
mailto:alv...@gridshield.net>> wrote:
On Mon, Apr 2, 2012 at 4:31 PM, Alvaro Cordero wrote:
> I don't think so... The webchanges won't be saved based on the privileges
> of Apache, It might have been changed depending on the user you used to
> edit the file manually.
>
>
Weird as changes made to other fields on that page were saving c
I don't think so... The webchanges won't be saved based on the privileges
of Apache, It might have been changed depending on the user you used to
edit the file manually.
So, you problem was that the search dn was wrong?
Now it looks to me that you are confusing one thing, If you are using
custome
On Mon, Apr 2, 2012 at 12:08 PM, Alvaro Cordero wrote:
> Hello Eddie,
>
> Have you specified which fields are being sincronized into de local
> database. If the autentication suceds, the next step is to create a local
> copy of the agent, If that does not happen you will always get that
>
> Check
Hello Eddie,
Have you specified which fields are being sincronized into de local
database. If the autentication suceds, the next step is to create a local
copy of the agent, If that does not happen you will always get that
Check if you are missing the UseSync area. For more info Check Manual on
C
Trying to set otrs so users from child domain can open tickets. By changing
the Active Directory port from 389 to 3268 (global catalog port) and
changing auth:uid to "userPrincipalName" , I can get users from the child
domain to authenticate using "usern...@childdomain.parentdomain.com" at the
logi
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