On Tue, Apr 10, 2012 at 10:00 AM, Sune T. Tougaard <s...@lyngsoesystems.com>wrote:
> Great that you got it working. Would you mind sharing relevant config > parts? J**** > > ** > You can find the config in a previous message I sent the list. Just need to replace all instances of "sAMAccountName" with "mail". Then modify the agent login page and customer login page so its says "email address" instead of "username" in the username textbox. Let me know if you still need me to copy/paste the sections and I'll try ssh'ing to the otrs server later today > ** > > Instead of removing, perhaps finding out how to merge the two would be > great (adding the e-mail to the existing agents/customers). To preserve > history and all that…**** > > ** > It seems whatever you put as UID will be used as primary key to identify the agents. I guess it should be possible to manipulate the records directly on the table and update the field with the new identifier but Im still learning how everything works so I might be wrong
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