Florian
Edlhuber
Sent: Friday, August 09, 2013 4:17 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Hi
could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ?
can you please try to:
deinstall JSON::XS
an correct
Hi
could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ?
can you please try to:
deinstall JSON::XS
an correct otrs.SetPermissions
make an otrs.RebuildConfig.pl, otrs.DeleteCache.pl
restart your webserver
and try again?
If this does not help, try to deinstall YAML::XS (same as
as? Thanks again for your help Renee!
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Renee B
Sent: Friday, August 09, 2013 4:00 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
On 09.08.
On 09.08.2013 21:34, jose.salvi...@accenture.com wrote:
> Httpd lives in /otrs/var but there are no log files anywhere in that
> folder?!?!
> Daniel (or anyone) do you know what versions of Windows are supported? I know
> for you Daniel you never got it to work under Windows, but that is my best
On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 12:27 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
CentOS 6.4 x64! If there is an apache installed via repositories, the folders
/var/log/httpd or apache2 must exist. Or did y
?
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 12:27 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
CentOS 6.4 x64! If there is an apache installed
August 09, 2013 11:52 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Jose, by default apache logs will be at /var/log/httpd or
/var/log/apache2 depending on your distro. I recommend you to run it on Linux.
I've never managed to i
work?! What
flavor of Linux are you using it on?
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 11:52 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
exper
rs.org] On Behalf
Of Daniel Santos
Sent: Friday, August 09, 2013 10:17 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining
my experience
Jose, did you try it on more than one web browsers and different client
machines? Which one are you using? Any addons / plugins
here.
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel
Santos
Sent: Friday, August 09, 2013 11:16 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Did you check the defatul apache
riday, August 09, 2013 10:17 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Jose, did you try it on more than one web browsers and different client
machines? Which one are you using? Any addons / plugins installed? Which ones?
Daniel S
: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
Jose, did you try it on more than one web browsers and different client
machines? Which one are you using? Any addons / plugins installed? Which ones?
Daniel Santos
daniel.san...@etice.ce.gov.br
: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Renee B
Sent: Friday, August 09, 2013 9:01 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
On 09.08.2013 17:55, jose.salvi...@accenture.com wrote:
I replied to this earlier
...@otrs.org] On Behalf Of Renee B
Sent: Friday, August 09, 2013 9:01 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
On 09.08.2013 17:55, jose.salvi...@accenture.com wrote:
> I replied to this earlier, but it does not seem to have gone thro
On 09.08.2013 17:55, jose.salvi...@accenture.com wrote:
> I replied to this earlier, but it does not seem to have gone through. Trying
> it again and will truncate some of the log file messages.
>
> Thank you for the reply Renee!
> The otrs.log shows no errors - just notices.
>
And the webserver
] Consistent AJAX communication errors are ruining my
experience
Also, what version, what's the error, how can we replicate your experience?
On Fri, Aug 9, 2013 at 11:28 AM, Renee B
mailto:otrs.l...@perl-services.de>> wrote:
What do the OTRS-/Webserver-logs say? (The OTRS log is at
/var/l
tPhone:Jose.Salviati)
From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of Renee B
[otrs.l...@perl-services.de]
Sent: Friday, August 09, 2013 8:28 AM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my
experience
What do the OTRS
t::Run]
Response::Agent: 0s taken (URL:Action=AgentTicketPhone:Jose.Salviati)
[Fri Aug 9 08:09:11 2013][Notice][Kernel::System::Web::InterfaceAgent::Run]
Response::Agent: 0s taken (URL:Action=AgentTicketPhone:Jose.Salviati)
____________
From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of R
Also, what version, what's the error, how can we replicate your experience?
On Fri, Aug 9, 2013 at 11:28 AM, Renee B wrote:
> What do the OTRS-/Webserver-logs say? (The OTRS log is at
> /var/log/otrs.log, where is something like C:\OTRS)
>
>
> On 09.08.2013 17:21, jose.salvi...@accenture.com w
What do the OTRS-/Webserver-logs say? (The OTRS log is at
/var/log/otrs.log, where is something like C:\OTRS)
On 09.08.2013 17:21, jose.salvi...@accenture.com wrote:
> I love the potential of OTRS and want desperately to implement it at my
> current project but after installing it on no less th
I love the potential of OTRS and want desperately to implement it at my current
project but after installing it on no less than four different machines, over
five different days, installing it using MySQL and Oracle, using the Windows,
Suse Linux and Ubuntu versions and consistently getting "Err
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