Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
Florian Edlhuber Sent: Friday, August 09, 2013 4:17 PM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Hi could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ? can you please try to: deinstall JSON::XS ​an correct

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Florian Edlhuber
Hi could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ? can you please try to: deinstall JSON::XS ​an correct otrs.SetPermissions make an otrs.RebuildConfig.pl, otrs.DeleteCache.pl restart your webserver and try again? If this does not help, try to deinstall YAML::XS (same as

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
as? Thanks again for your help Renee! -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Renee B Sent: Friday, August 09, 2013 4:00 PM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience On 09.08.

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Renee B
On 09.08.2013 21:34, jose.salvi...@accenture.com wrote: > Httpd lives in /otrs/var but there are no log files anywhere in that > folder?!?! > Daniel (or anyone) do you know what versions of Windows are supported? I know > for you Daniel you never got it to work under Windows, but that is my best

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
On Behalf Of Daniel Santos Sent: Friday, August 09, 2013 12:27 PM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience CentOS 6.4 x64! If there is an apache installed via repositories, the folders /var/log/httpd or apache2 must exist. Or did y

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
? -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel Santos Sent: Friday, August 09, 2013 12:27 PM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience CentOS 6.4 x64! If there is an apache installed

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Daniel Santos
August 09, 2013 11:52 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Jose, by default apache logs will be at /var/log/httpd or /var/log/apache2 depending on your distro. I recommend you to run it on Linux. I've never managed to i

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
work?! What flavor of Linux are you using it on? -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel Santos Sent: Friday, August 09, 2013 11:52 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my exper

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Daniel Santos
rs.org] On Behalf Of Daniel Santos Sent: Friday, August 09, 2013 10:17 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Jose, did you try it on more than one web browsers and different client machines? Which one are you using? Any addons / plugins

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
here. -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel Santos Sent: Friday, August 09, 2013 11:16 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Did you check the defatul apache

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Daniel Santos
riday, August 09, 2013 10:17 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Jose, did you try it on more than one web browsers and different client machines? Which one are you using? Any addons / plugins installed? Which ones? Daniel S

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Jose, did you try it on more than one web browsers and different client machines? Which one are you using? Any addons / plugins installed? Which ones? Daniel Santos daniel.san...@etice.ce.gov.br

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Daniel Santos
: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Renee B Sent: Friday, August 09, 2013 9:01 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience On 09.08.2013 17:55, jose.salvi...@accenture.com wrote: I replied to this earlier

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
...@otrs.org] On Behalf Of Renee B Sent: Friday, August 09, 2013 9:01 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience On 09.08.2013 17:55, jose.salvi...@accenture.com wrote: > I replied to this earlier, but it does not seem to have gone thro

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Renee B
On 09.08.2013 17:55, jose.salvi...@accenture.com wrote: > I replied to this earlier, but it does not seem to have gone through. Trying > it again and will truncate some of the log file messages. > > Thank you for the reply Renee! > The otrs.log shows no errors - just notices. > And the webserver

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
] Consistent AJAX communication errors are ruining my experience Also, what version, what's the error, how can we replicate your experience? On Fri, Aug 9, 2013 at 11:28 AM, Renee B mailto:otrs.l...@perl-services.de>> wrote: What do the OTRS-/Webserver-logs say? (The OTRS log is at /var/l

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
tPhone:Jose.Salviati) From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of Renee B [otrs.l...@perl-services.de] Sent: Friday, August 09, 2013 8:28 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience What do the OTRS

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
t::Run] Response::Agent: 0s taken (URL:Action=AgentTicketPhone:Jose.Salviati) [Fri Aug 9 08:09:11 2013][Notice][Kernel::System::Web::InterfaceAgent::Run] Response::Agent: 0s taken (URL:Action=AgentTicketPhone:Jose.Salviati) ____________ From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of R

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Gerald Young
Also, what version, what's the error, how can we replicate your experience? On Fri, Aug 9, 2013 at 11:28 AM, Renee B wrote: > What do the OTRS-/Webserver-logs say? (The OTRS log is at > /var/log/otrs.log, where is something like C:\OTRS) > > > On 09.08.2013 17:21, jose.salvi...@accenture.com w

Re: [otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread Renee B
What do the OTRS-/Webserver-logs say? (The OTRS log is at /var/log/otrs.log, where is something like C:\OTRS) On 09.08.2013 17:21, jose.salvi...@accenture.com wrote: > I love the potential of OTRS and want desperately to implement it at my > current project but after installing it on no less th

[otrs] Consistent AJAX communication errors are ruining my experience

2013-08-09 Thread jose.salviati
I love the potential of OTRS and want desperately to implement it at my current project but after installing it on no less than four different machines, over five different days, installing it using MySQL and Oracle, using the Windows, Suse Linux and Ubuntu versions and consistently getting "Err