in both case don't work,
because it show all the values defined for this dynamic field and no
only the values identified in config.pm (the last two values, both
ended by 1, must be omitted for this queue)
I appreciate if somebody could help me.
Antonio
Date: Fri, 19 Oct 2012 19:20:38
blicFAQZoom&ItemID=68
>
> or the best way is that you suggest?
>
> Regards
>
> Antonio
>
> Date: Wed, 17 Oct 2012 20:58:12 -0400
> From: Gerald Young
> Subject: Re: [otrs] ACL with FREETEXT ISSUE
> To: "User questions and discussions about OTRS.&
.otrs.org/otrs/public.pl?Action=PublicFAQZoom&ItemID=68
or the best way is that you suggest?
Regards
Antonio
Date: Wed, 17 Oct 2012 20:58:12 -0400
From: Gerald Young
Subject: Re: [otrs] ACL with FREETEXT ISSUE
To: "User questions and discussions about OTRS."
Message-ID:
http://forums.otterhub.org/viewtopic.php?f=60&t=8032
On Wed, Oct 17, 2012 at 8:37 PM, Antonio Sarmiento wrote:
> I'm trying to display a subset of freetext values depending on the queue
> selected.
> For this I did the following configuration:
>
> In my freetext1 config I have:
>
> $Self->{'Tick
I'm trying to display a subset of freetext values depending on the queue
selected.
For this I did the following configuration:
In my freetext1 config I have:
$Self->{'TicketFreeKey1'} = {
'TIPO CI' => 'TIPO CI AFECTADO'
};
$Self->{'TicketFreeText1'} = {
'DNS' => 'DNS',
'Fibra optica' =>
