Re: [otrs] Email notes on closing issue

2016-09-29 Thread Ralph Seichter
On 29.09.2016 08:37, Dimitrakakis Georgios wrote: > Since closing the ticket also requires description can I do all these > in one step? You can close tickets by sending a reply and changing the "next ticket state" field in the reply to "closed". -Ralph --

Re: [otrs] Email notes on closing issue

2016-09-29 Thread Dimitrakakis Georgios
You are absolutely right! I haven't seen this option! Thank you! G. -Original Message- From: otrs [mailto:otrs-boun...@lists.otrs.org] On Behalf Of Ralph Seichter Sent: Thursday, September 29, 2016 12:54 PM To: otrs@lists.otrs.org Subject: Re: [otrs] Email notes on closing issue On 29.

Re: [otrs] problem installation on FreeBSD

2016-09-29 Thread No Spam
Hi, On 16-09-28 22:02:39, Florian Edlhuber wrote: > > 23.09.2016 15:15 - Jens Heinrich schrieb: > > 14:56:39 2016: /usr/local/otrs/bin/cgi-bin/installer.pl > > [Fri Sep 23 14:56:39.177924 2016] [cgi:error] [pid 17244] [CLIENT] > > AH01215: : /usr/local/otrs/bin/cgi-bin/installer.pl > > [Fri Sep 2