Hi, On 16-09-28 22:02:39, Florian Edlhuber wrote: > > 23.09.2016 15:15 - Jens Heinrich schrieb: > > 14:56:39 2016: /usr/local/otrs/bin/cgi-bin/installer.pl > > [Fri Sep 23 14:56:39.177924 2016] [cgi:error] [pid 17244] [CLIENT] > > AH01215: : /usr/local/otrs/bin/cgi-bin/installer.pl > > [Fri Sep 23 14:56:39.177991 2016] [cgi:error] [pid 17244] [CLIENT] > > The only thing I can think of is the path. > please check $HOME of the otrs user
$HOME was /usr/local/otrs should it have been something else? I got past this point now and want to archive what i have done for other users with a similiar work case; if you want i can also make a copy of the original man page where the paths are adapted for a FreeBSD with the extra points of a jail Greets Jens --doc.txt ######################################### #new jail to try #https://otrs.github.io/doc/manual/admin/stable/en/html/manual-installation-of-otrs.html pkg install otrs apache24 perl /usr/local/otrs/bin/otrs.CheckModules.pl #and install the modules you still need cpan DBD::ODBC #check the other packages perl -cw /usr/local/otrs/bin/cgi-bin/index.pl cpan CGI::Carp CGI::Util cpan install Log::Log4perl perl -cw /usr/local/otrs/bin/cgi-bin/customer.pl perl -cw /usr/local/otrs/bin/otrs.Console.pl #next part according to the manual we setup the apache (which i just installed in the first step) pkg install ap24-mod_perl2-2.0.9,3 #link against the default conf for otrs ln /usr/local/otrs/scripts/apache2-httpd.include.conf /usr/local/etc/apache24/Includes/zzz_otrs.conf service apache24 restart #setting the permissions /usr/local/otrs/bin/otrs.SetPermissions.pl --admin-group=wheel --otrs-user=otrs --web-group=www /usr/local/otrs #so i forgot this pkg install p5-Test-mysqld-0.17_1 p5-version-0.99.15 p5-Test-Version-1.05000 mysql56-client-5.6.33 echo "max_allowed_packet = 20M" >>/usr/local/etc/.my.cnf echo "query_cache_size = 32M" >> /usr/local/etc/.my.cnf echo "innodb_log_file_size = 256M" >> /usr/local/etc/.my.cnf #so now open your web installer #and it crashed because of shm again #add to the jail options allow.sysvipc=true #drop the old db and recreate it empty; #web installer worked til step three so i am further now than originally --
signature.asc
Description: PGP signature
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
