I have a few questions I was hoping someone here could shed some light on.
Here is what we've got first as background info.
Equipment: Panasonic Digital Super Hybrid System D1232 (No DISA cards)
Panasonic TVS200 Voice Processing System
CO Lines: 4
1. Is there any way to make the
Here is the hardware:
Panasonic Digital Super Hybrid System D1232 (No DISA cards)
Panasonic TVS200 Voice Processing System
I recently emailed a few problems I was having to this list and got a few suggestions
(thanks) that I am trying. I'm having a problem with one though. After the user
pr
Well, that is the way the boss wants it. On Saturdays, we have 4 CO lines but only 3
people to take calls. Say on Saturday all 3 people are busy taking calls and the
fourth line rings, we want the VPS to grab it, tell the customer we will be with
them soon, and then give them the option to lea
On the recommendation of some in this group, I am trying to use UCD. I don't know
whether I have it setup correctly or not but my question is this. Does the action
specified by the UCD Timetable Sequence option ONLY take effect if all extensions in
the UCD group are busy? The reason I am ask
I realize this is slightly off topic but I thought you guys might be able to
make a recommendation since you are probably knowledgeable in the field.
We have a Panasonic D1232 Digital Super Hybrid System with a TVS200 VPS.
Well the VPS has died on us and our office manager has decided that he want
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