[Koha] REMINDER: Documentation Meeting on Thursday 25 July

Hello, just a reminder that next week there will be another Koha Documentation meeting. **Documentation team meeting – Thursday 25 July 15:15-16:15 CEST** All details on how to join and what we're planning to discuss are at: https://wiki.koha-community.org/wiki/Documentation_meeting_25_Ju

[Koha] Export Data tool fails (only tool that fails)- ver 23.11.06

Hello, (I started a similar question on a thread titled "Export page failing to load and related error". Posting again with additional information and to bump the message into new views) *Issue:* The "Export Data" tool will not load. I go to *More* > *Cataloging* > *Export catalog data* and the pa

Re: [Koha] Export Data tool fails (only tool that fails)- ver 23.11.06

Hi Evan. It's a long time since I've dealt with Apache server errors and the 503 error you are getting, but here are some things to look at: - As you have tried with plenty of server memory, it's not likely to be that. It may be something to do with how Apache is configured - including settings l

Re: [Koha] Export page failing to load and related error

Hello, I located an error message in the log. Looks like I'm getting a permission denied error for exports.pl. *[cgid:error] [pid 554389:tid 554389] (13)Permission denied: [client 172.56.200.129:42349 ] AH01257: stderr from /usr/share/koha/intranet/cgi-bin/tools/expor

Re: [Koha] Export Data tool fails (only tool that fails)- ver 23.11.06

HI David, Thank you. I'll look into the Apache settings as well. That reminds me of a similar issue I had with a PHP application and the problem was PHP execution time settings. Also, I located an error message in the log. Looks like I'm getting a permission denied error for exports.pl. *[cgid:e

Re: [Koha] Export Data tool fails (only tool that fails)- ver 23.11.06

All, I checked the Apache config settings. I have: Timeout 300 (seconds) KeepAlive On MaxKeepAliveRequests 100 KeepAliveTimeout 5 (seconds) -Evan On Fri, Jul 19, 2024 at 4:18 PM Evan Stewart wrote: > HI David, > > Thank you. I'll look into the Apache settings as well. That reminds me of > a

Re: [Koha] Export Data tool fails (only tool that fails)- ver 23.11.06

Update, I was able to export a .mrc file using the koha-shell. I needed to change the directory I was in when I entered the shell. In case someone else tries this method, I did: - sudo koha-shell instanceName - cd ~ - this will get back to koha-shell's home directory - /usr/share/

Re: [Koha] Export Data tool fails (only tool that fails)- ver 23.11.06

Hi Evan. Glad you managed to get the export working with the command line script! Hopefully, others will help troubleshoot why the export tool in the staff interface is not working - whether Apache config settings need changing, if it is something else, or if it is a bug that needs fixing. David

Re: [Koha] Export Data tool fails (only tool that fails)- ver 23.11.06

One thing to check is the staffClientBaseURL system preference (and also OPACBaseURL). (Clutching at straws here - if this doesn't match your actual server name, then it can cause issues for some things. I don't know if this affects the catalog export.)