Hello, I located an error message in the log. Looks like I'm getting a permission denied error for exports.pl.
*[cgid:error] [pid 554389:tid 554389] (13)Permission denied: [client 172.56.200.129:42349 <http://172.56.200.129:42349>] AH01257: stderr from /usr/share/koha/intranet/cgi-bin/tools/export.pl <http://export.pl>: unable to connect to cgi daemon after multiple tries, referer: http://Ipaddress:8081/cgi-bin/koha/tools/inventory.pl <http://Ipaddress:8081/cgi-bin/koha/tools/inventory.pl>* When I checked the permission for the file, they are the same as other files in the "... /cgi-bin/tools" directory. The file inventory.pl permissions are the same as export.pl. The inventory page works on the front end. I don't understand why I'm getting a permission error on export.pl but not the others. -Evan On Wed, Jul 17, 2024 at 6:48 AM Evan Stewart <evanstewart...@gmail.com> wrote: > Hi David, > > Thank you for the tip on Koha-shell. I ran the export script using > koha-shell and it generated some results. Now to figure out why it fails on > the front end. > > On the server, I ran the commands: > sudo koha-shell *myInstanceName* > > (once inside the koha-shell): > /usr/share/koha/bin/export_records.pl > > -Evan > > On Mon, Jul 15, 2024 at 4:58 PM David Nind <da...@davidnind.com> wrote: > >> Hi Evan. >> >> On Tue, 16 Jul 2024 at 07:49, Evan Stewart <evanstewart...@gmail.com> >> wrote: >> >>> Hi David, >>> >>> Thank you for the tips. >>> >>> I'm using Koha 23.11.06.000. I have a few thousand records in my >>> instance with multiple libraries created in the same instance. >>> >>> The error page appears when I click "export catalog data". It fails >>> before getting to the query page. >>> >>> When I run the command line script, I receive the following error. >>> >>> *Command:* >>> /usr/bin/perl /usr/share/koha/bin/export_records.pl >>> >>> *Message:* >>> Can't locate Koha/Script.pm in @INC (you may need to install the >>> Koha::Script module) (@INC contains: /etc/perl >>> /usr/local/lib/i386-linux-gnu/perl/5.32.1 /usr/local/share/perl/5.32.1 >>> /usr/lib/i386-linux-gnu/perl5/5.32 /usr/share/perl5 >>> /usr/lib/i386-linux-gnu/perl-base /usr/lib/i386-linux-gnu/perl/5.32 >>> /usr/share/perl/5.32 /usr/local/lib/site_perl) at /usr/share/koha/bin/ >>> export_records.pl line 25. >>> BEGIN failed--compilation aborted at /usr/share/koha/bin/ >>> export_records.pl line 25. >>> >>> *Odd thing: *I see that Koha/Script.pm is located at >>> /usr/share/koha/lib/Koha/Script.pm >>> >>> >>> Any advice? >>> >>> -Evan >>> >> >> I've never run Koha in a production environment, but I think this is >> something to with the environment variables. >> >> Were you logged in to your server as root? >> >> I think you need to use sudo koha-shell yourinstancename (then Koha will >> have the right settings for your instance of Koha). >> >> This should work with package installs, but if Koha was installed a >> different way then I'm not sure. >> >> Hopefully, others can comment further on how this should be done >> correctly, and the location of the files (as I don't know). >> >> (I've included your reply to me and sent to the mailing list - for some >> reason the default with the general mailing list is to reply to the sender >> and not reply all.) >> >> David Nind >> New Zealand >> > _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
