Hello, (I started a similar question on a thread titled "Export page failing to load and related error". Posting again with additional information and to bump the message into new views)
*Issue:* The "Export Data" tool will not load. I go to *More* > *Cataloging* > *Export catalog data* and the page immediately fails. (server details at the bottom of the message) The error message is a standard message: "*Service Unavailable:* The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later." All other tools in the Koha GUI work. The export is the only one failing. Does anyone know how to better troubleshoot this issue? *Troubleshooting Steps Tried:* - Upgrade my server to 16GB of RAM. Results: same error - With koha-shell, run the command "/usr/share/koha/bin/export_records.pl --filename=JVK-manual-export". Results: the shell displays all the records, but I cannot find a file that was generated. *Background:* My team uses one instance of Koha to build catalogs that will eventually be sent to remote library locations Africa. I can access the database directly and run a count query on the "items" table. It shows we have *63,426* unique items in the catalog. We have multiple branches to organize all the items. The goal is to export the catalog data per branch library and then send the MARC file to the remote libraries so the librarian can import them into their local instance of Koha. We've been doing this for a few years, so the item records continue to grow. *Koha server details:* Koha version: 23.11.06.000 Server OS: Debian 11 RAM: 8GB CPU: 2 Storage: 160 GB Running on Amazon Lightsail Sincerely, Evan Stewart Africa's Hope, USA _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
