Re: Open communication and Slack

2018-10-15 Thread Erik Rose via governance
For another perspective, a large proportion of my collaborators are outside Mozilla, and I've declined thus far to switch to Slack. In fact, I finally installed the client only a few weeks ago for some very specific use cases. Perhaps my experiences are different from the main, but spam on IRC h

Re: Open communication and Slack

2018-10-11 Thread Michael Kohler via governance
On 11.10.18 13:35, Dão Gottwald via governance wrote: Am Fr., 14. Sep. 2018 um 20:27 Uhr schrieb mhoye via governance < governance@lists.mozilla.org>: [...] In contrast we do have a way for community members to join Slack. It's a bit more labor intensive than "/join", but the process includes

Re: Open communication and Slack

2018-10-11 Thread David Teller via governance
I should add that there are partners who are simply not at liberty to sign NDAs just to be able to chat with us. Cheers, David On 11/10/2018 13:35, Dão Gottwald via governance wrote: > If the primary concern is IRC spam, then requiring an NDA seems overkill. > There must be a middle ground betw

Re: Open communication and Slack

2018-10-11 Thread Dão Gottwald via governance
Am Fr., 14. Sep. 2018 um 20:27 Uhr schrieb mhoye via governance < governance@lists.mozilla.org>: > > [...] > So I don't know what the answer to this is, but I do know that the IRC > spam we've been seeing is just a taste of how bad that experience can > become, particularly for anyone specifically

Re: Open communication and Slack

2018-09-14 Thread mhoye via governance
I'm sorry this is long and ranty and late. -- Original Message -- From: "Nicholas Nethercote" Subject: Re: Open communication and Slack In general, I think everything you said is reasonable, but I'm having trouble connecting it to the specific issue of IRC

Re: Open communication and Slack

2018-08-23 Thread Randell Jesup via governance
In general, I agree with these concerns. The media team has had good results with interacting with the community/developers/etc on IRC, and that works because they're there, they use it. Lots of important things that have helped us relative to Chrome in the eyes of web developers have happened be

Re: Open communication and Slack

2018-08-20 Thread Eric Shepherd (Sheppy) via governance
Certainly the issue is more than just "Slack vs. IRC," but it is definitely a substantial symptom of the larger issue. Artificial fragmentation of our community where it isn't necessary helps nobody. If we need a chat-style tool similar to IRC for a variety of reasons (and it seems clear that we do

Re: Open communication and Slack

2018-08-20 Thread Rubén Martín via governance
Hi, I would like to support Leo's comment here, and add a few point based on my experience comparing a 2004 Mozilla vs a 2018 Mozilla: * The original problem described in this email is about engaging with a staff team on a feature discussion. We are a medium-sized organization today and

Re: Open communication and Slack

2018-08-20 Thread Andrew Halberstadt via governance
On Mon, Aug 20, 2018 at 11:59 AM Peter Saint-Andre via governance < governance@lists.mozilla.org> wrote: > Mozilla is now a mid-size organization (~1100 people) with a wide > variety of roles, functions, and teams: not just engineers, but HR, IT, > legal, marketing, security, operations, business

Re: Open communication and Slack

2018-08-20 Thread Peter Saint-Andre via governance
On 8/17/18 8:26 PM, Nicholas Nethercote via governance wrote: > On Sat, Aug 18, 2018 at 4:16 AM, mhoye via governance < > governance@lists.mozilla.org> wrote: > >> >> I think that we need to have a nuanced and probably difficult conversation >> about what openness means, and what working in the op

Re: Open communication and Slack

2018-08-20 Thread Bob Owen via governance
I'd also like to thank you for bringing this up, I think the gradual move of conversations from IRC to Slack has definitely reduced our openness. I agree with Nick (damn, now I sound like David Cameron), the main reasons I've heard about moving to Slack were around its user interface and other U

Re: Open communication and Slack

2018-08-17 Thread Nicholas Nethercote via governance
On Sat, Aug 18, 2018 at 4:16 AM, mhoye via governance < governance@lists.mozilla.org> wrote: > > I think that we need to have a nuanced and probably difficult conversation > about what openness means, and what working in the open means on the modern > internet. > In general, I think everything yo

Re: Open communication and Slack

2018-08-17 Thread Dão Gottwald via governance
2018-08-17 11:43 GMT+02:00 Leo McArdle : > Further to Peter's point, I think this betrays a misuse of Slack, IRC and > other synchronous communication platforms. We have staff and volunteers > distributed across the world, and we can expect neither to be active 24 > hours a day. Trawling through p

Re: Open communication and Slack

2018-08-17 Thread Dão Gottwald via governance
2018-08-16 19:27 GMT+02:00 Andrew Halberstadt : > To be clear, I think there are a large number of (mostly non > developer) teams whose day to day communications need to be > private. Using Slack in those instances seems absolutely fine to > me. > > But if we're serious about supporting our commun

Open communication and Slack

2018-08-17 Thread mhoye via governance
-- Original Message -- From: "Benjamin Kerensa via governance" It’s definitely a problematic situation and I think it demonstrates how Mozilla is drifting more and more from its manifesto and values towards a more corporate and closed community. Mozilla embraces more closed practice

Re: Open communication and Slack

2018-08-17 Thread Leo McArdle via governance
Further to Peter's point, I think this betrays a misuse of Slack, IRC and other synchronous communication platforms. We have staff and volunteers distributed across the world, and we can expect neither to be active 24 hours a day. Trawling through past conversations isn't a productive use of anyone

Re: Open communication and Slack

2018-08-16 Thread Peter Saint-Andre via governance
On 8/16/18 3:52 AM, Dão Gottwald via governance wrote: > The use of Slack at Mozilla has bothered me for a while. So far I managed > to pretty much ignore Slack. I feel left out sometimes but it hasn't been a > big deal, as far as I can tell. (Of course, since I don't have an account, > I don't kno

Re: Open communication and Slack

2018-08-16 Thread Sean Stangl via governance
It's worth noting that there are reasonable open, company-backed alternatives to Slack. For example, https://zulipchat.com/ presents a Slack-like interface. It's Apache2 licensed, allows for self-hosting, is backed by a company, has web/desktop/android/iOS apps, and has the same service agreements

Re: Open communication and Slack

2018-08-16 Thread Eric Shepherd (Sheppy) via governance
On Thu, Aug 16, 2018 at 10:38 AM Dão Gottwald via governance < governance@lists.mozilla.org> wrote: > AFAIK Slack is only available to Mozilla staff and volunteers who've signed > our NDA. It's my understanding that communication at Mozilla should be open > by default, and the rest is sufficiently

Re: Open communication and Slack

2018-08-16 Thread Benjamin Kerensa via governance
It’s definitely a problematic situation and I think it demonstrates how Mozilla is drifting more and more from its manifesto and values towards a more corporate and closed community. Mozilla embraces more closed practices today than it did just a few years ago. And it’s surely not benefitting t

Re: Open communication and Slack

2018-08-16 Thread Andrew Halberstadt via governance
Thank you for bringing this up Dão, this is something that has been bothering me for a long time as well. It used to be the case that supporting our community of volunteers was somewhere at the fore of Mozilla's priorities (we used to say "our community is our biggest strength"). It's become clear

Open communication and Slack

2018-08-16 Thread Dão Gottwald via governance
The use of Slack at Mozilla has bothered me for a while. So far I managed to pretty much ignore Slack. I feel left out sometimes but it hasn't been a big deal, as far as I can tell. (Of course, since I don't have an account, I don't know how much exactly I've been missing.) Now this issue came up