Re: [ccp4bb] dewar horror stories

2020-06-28 Thread CHAVAS Leonard
Users had issues, back at SOLEIL in France, with FedEx, DHL, UPS, French post... at many levels. I guess it just depends on luck, or bad luck in the present case. The worst case encountered so far though was Dewars lost in transit for a couple of weeks. Not to mention countries where import taxe

Re: [ccp4bb] dewar horror stories

2020-06-26 Thread Minmin
A collaborated group met the similar situation with FedEx before and they switched to World courier afterwards.  When your shipping dewar is no longer leaking of course, maybe you would like to check out the following link below. According to our users, crystals stored in the CombiPuck seem to g

Re: [ccp4bb] dewar horror stories

2020-06-25 Thread Ginell, Stephan L.
Hi Pat, So sad to hear! I have seen such failures on the CX100 shipping dewars. Generally failure occurs close to the neck of the dewar and is apparently probably caused by a hard side or angular impact cracking a weld or the shell. Most the failures I have seen have been When shipping in the ol

Re: [ccp4bb] dewar horror stories

2020-06-25 Thread Matthew Bowler
Dear All, just to add the perspective from the synchrotron side - these type of failures are actually extremely rare. Of course, this doesn't help if it is your crystals that have been thawed, but these stories should not dissuade you from shipping crystals. On MASSIF-1 at the ESRF all crysta

Re: [ccp4bb] [EXTERNAL] Re: [ccp4bb] dewar horror stories

2020-06-25 Thread Jan Abendroth
Department of Physiology and Biophysics > Albert Einstein Collage of Medicine > Bronx, NY 10461 > > > -- > *From:* CCP4 bulletin board on behalf of Jan > Dohnalek > *Sent:* Thursday, June 25, 2020 8:41 AM > *To:* CCP4BB@JISCMAIL.AC

Re: [ccp4bb] [EXTERNAL] Re: [ccp4bb] dewar horror stories

2020-06-25 Thread Jan Abendroth
*From:* CCP4 bulletin board on behalf of Jan > Dohnalek > *Sent:* Thursday, June 25, 2020 8:41 AM > *To:* CCP4BB@JISCMAIL.AC.UK > *Subject:* Re: [ccp4bb] [EXTERNAL] Re: [ccp4bb] dewar horror stories > > *CAUTION: This email comes from an external source; the attachments and/or > l

Re: [ccp4bb] [EXTERNAL] Re: [ccp4bb] dewar horror stories

2020-06-25 Thread Syun-Ru Yeh
: Thursday, June 25, 2020 8:41 AM To: CCP4BB@JISCMAIL.AC.UK Subject: Re: [ccp4bb] [EXTERNAL] Re: [ccp4bb] dewar horror stories CAUTION: This email comes from an external source; the attachments and/or links may compromise our secure environment. Do not open or click on suspicious emails. Please click

Re: [ccp4bb] [EXTERNAL] Re: [ccp4bb] dewar horror stories

2020-06-25 Thread Jan Dohnalek
of > our customs declarations for Switzerland. That was then the last Dewar we > sent by FEDEX. > > > > Best, > > Herman > > > > *Von:* CCP4 bulletin board *Im Auftrag von *Jan > Dohnalek > *Gesendet:* Donnerstag, 25. Juni 2020 08:34 > *An:* CCP4BB@JIS

[ccp4bb] AW: [EXTERNAL] Re: [ccp4bb] dewar horror stories

2020-06-25 Thread Schreuder, Herman /DE
@JISCMAIL.AC.UK Betreff: [EXTERNAL] Re: [ccp4bb] dewar horror stories EXTERNAL : Real sender is owner-ccp...@jiscmail.ac.uk<mailto:owner-ccp...@jiscmail.ac.uk> We have the suspicion (after several heavy FEDEX failures) they just toss them around ... then the neck easily breaks off. That only ex

Re: [ccp4bb] dewar horror stories

2020-06-24 Thread Jan Dohnalek
We have the suspicion (after several heavy FEDEX failures) they just toss them around ... then the neck easily breaks off. That only explains everything we have seen with completely damaged samples, lost, flying around the dewar etc ... When trying to communicate seriously with FEDEX about these is