We had a similar experience with a CX100 a few years ago. We found some small chunks of white powder leaking out of the inner chamber of the dewar, which was associated with a dramatic reduction in the cooling capacity. We contacted a local distributor, who asked us to ship back the dewar for examination, to determine the cause. We did. It was then concluded that the inner container probably moved during shipment(s), which pinched the absorbent (white) material causing it to leak out. It could not be repaired, but we were able to get a free replacement as it was within the warranty (which can be determined by the S/N number printed on the dewar).
Best, Syun-Ru --- Syun-Ru Yeh, Professor Department of Physiology and Biophysics Albert Einstein Collage of Medicine Bronx, NY 10461 ________________________________ From: CCP4 bulletin board <CCP4BB@JISCMAIL.AC.UK> on behalf of Jan Dohnalek <dohnalek...@gmail.com> Sent: Thursday, June 25, 2020 8:41 AM To: CCP4BB@JISCMAIL.AC.UK <CCP4BB@JISCMAIL.AC.UK> Subject: Re: [ccp4bb] [EXTERNAL] Re: [ccp4bb] dewar horror stories CAUTION: This email comes from an external source; the attachments and/or links may compromise our secure environment. Do not open or click on suspicious emails. Please click on the “Phish Alert” button on the top right of the Outlook dashboard to report any suspicious emails. The trouble is no other company does international LN2 shipments here ... So we stopped shipping dewars completely. Jan On Thu, Jun 25, 2020 at 2:27 PM Schreuder, Herman /DE <herman.schreu...@sanofi.com<mailto:herman.schreu...@sanofi.com>> wrote: I had a similar one-sided discussion with FEDEX about their ignoring of our customs declarations for Switzerland. That was then the last Dewar we sent by FEDEX. Best, Herman Von: CCP4 bulletin board <CCP4BB@JISCMAIL.AC.UK<mailto:CCP4BB@JISCMAIL.AC.UK>> Im Auftrag von Jan Dohnalek Gesendet: Donnerstag, 25. Juni 2020 08:34 An: CCP4BB@JISCMAIL.AC.UK<mailto:CCP4BB@JISCMAIL.AC.UK> Betreff: [EXTERNAL] Re: [ccp4bb] dewar horror stories EXTERNAL : Real sender is owner-ccp...@jiscmail.ac.uk<mailto:owner-ccp...@jiscmail.ac.uk> We have the suspicion (after several heavy FEDEX failures) they just toss them around ... then the neck easily breaks off. That only explains everything we have seen with completely damaged samples, lost, flying around the dewar etc ... When trying to communicate seriously with FEDEX about these issues - they even did not reply ... Jan On Wed, Jun 24, 2020 at 9:27 PM Patrick Loll <pjl...@gmail.com<mailto:pjl...@gmail.com>> wrote: Hello community, We recently had a dry shipping dewar fail catastrophically (while en route to the beam line, so, major trauma). I sent it to a company that specializes in repair and refurbishing of cryogenic tanks, and they told me it has an internal leak, and hence is not reparable. I was expecting that the valve had failed, so the internal leak diagnosis came as a surprise. Has anyone else had a similar experience? Any ideas about how an internal leak might come about? The dewar is (was) a Taylor/Wharton CX100, and it was traveling in its bespoke shipping case. Thanks for any insights that might satisfy my curiosity and/or prevent future mishaps of this sort. Cheers, Pat __________________________ Patrick J. Loll, PhD Professor of Biochemistry & Molecular Biology Drexel University College of Medicine Room 10-102 New College Building 245 N. 15th St. Philadelphia, PA 19102-1192 USA (215) 762-7706 pj...@drexel.edu<mailto:pj...@drexel.edu> ________________________________ To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__www.jiscmail.ac.uk_cgi-2Dbin_WA-2DJISC.exe-3FSUBED1-3DCCP4BB-26A-3D1%26d%3DDwMFaQ%26c%3DDbf9zoswcQ-CRvvI7VX5j3HvibIuT3ZiarcKl5qtMPo%26r%3DHK-CY_tL8CLLA93vdywyu3qI70R4H8oHzZyRHMQu1AQ%26m%3DtHIcVAtKk5YdRxIBzLho11ppNDkaH-avpnFs_37lwH0%26s%3DPYxKUwCdRR-6mIIlKRTPRWC1bueGjj3go5N923mkOnk%26e%3D&data=02%7C01%7Csyun-ru.yeh%40EINSTEINMED.ORG%7C0ebfe1e3b7bf41e63f2908d8190520c5%7C9c01f0fd65e040c089a82dfd51e62025%7C0%7C0%7C637286857110104764&sdata=SGqRILIMeGpclr85hC5g0wi1jRX%2Bnq%2B40IGwzfmlBKE%3D&reserved=0> -- Jan Dohnalek, Ph.D Institute of Biotechnology Academy of Sciences of the Czech Republic Biocev Prumyslova 595 252 50 Vestec near Prague Czech Republic Tel. +420 325 873 758 ________________________________ To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__www.jiscmail.ac.uk_cgi-2Dbin_WA-2DJISC.exe-3FSUBED1-3DCCP4BB-26A-3D1%26d%3DDwMFaQ%26c%3DDbf9zoswcQ-CRvvI7VX5j3HvibIuT3ZiarcKl5qtMPo%26r%3DHK-CY_tL8CLLA93vdywyu3qI70R4H8oHzZyRHMQu1AQ%26m%3DtHIcVAtKk5YdRxIBzLho11ppNDkaH-avpnFs_37lwH0%26s%3DPYxKUwCdRR-6mIIlKRTPRWC1bueGjj3go5N923mkOnk%26e%3D&data=02%7C01%7Csyun-ru.yeh%40EINSTEINMED.ORG%7C0ebfe1e3b7bf41e63f2908d8190520c5%7C9c01f0fd65e040c089a82dfd51e62025%7C0%7C0%7C637286857110104764&sdata=SGqRILIMeGpclr85hC5g0wi1jRX%2Bnq%2B40IGwzfmlBKE%3D&reserved=0> -- Jan Dohnalek, Ph.D Institute of Biotechnology Academy of Sciences of the Czech Republic Biocev Prumyslova 595 252 50 Vestec near Prague Czech Republic Tel. +420 325 873 758 ________________________________ To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.jiscmail.ac.uk%2Fcgi-bin%2FWA-JISC.exe%3FSUBED1%3DCCP4BB%26A%3D1&data=02%7C01%7Csyun-ru.yeh%40EINSTEINMED.ORG%7C0ebfe1e3b7bf41e63f2908d8190520c5%7C9c01f0fd65e040c089a82dfd51e62025%7C0%7C0%7C637286857110114764&sdata=snT6Z1Jxlrc%2Fzk%2BiK2si6D%2B9We6QCjZzomLAbdYMzX0%3D&reserved=0> ######################################################################## To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list hosted by www.jiscmail.ac.uk, terms & conditions are available at https://www.jiscmail.ac.uk/policyandsecurity/
