Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are looking for
guidance in retrieving the search term report in the Google Analytics from
Google Ads with hourly data. Can you confirm whether you are trying to fetch
th
Hi,
Thank you for contacting the Google Ads API support team.
Please note that, Google Ads account related issues are out of the scope for
the Google Ads API support team as our team specializes in Google Ads API
related concerns and technical implementations. I would request you to share
the
Hi,
Thank you for reaching out to the Google Ads API support team.
Note that the concerns related to adsense are out of scope for the Google Ads
API support team. So, I would suggest you reach out to the AdSense support
team, as they are better equipped to assist you on this. Our team can only
Hi,
No, it is not possible to get the data with Gender and Age Range together in
one report via Google Ads API.
Hope this answers your query. If you have any more queries, please feel free to
get back to us.
This message is in relation to case "ref:!00D1U01174p.!5004Q01zrcPM:ref"
(ADR-00036892
Hi,
Thank you for contacting the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information.
Upon checking your Google Ads account is a test manager account which cannot
serve ads so the conversion actions are showing in
Hi,
Thank you for reaching out to the Google Ads API support team.
Yes, it is possible to set bids at the product level by using a Shopping
Listing Group. I would suggest you to follow the code example in this section,
and set the "product_item_id" field on the ListingDimensionInfo to be the of
Hi,
Thank you for reaching out to the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information. Instead of the link you may share the logs in the
.txt format.
The uploaded conversions can take up to 24 hours for conver
Hi,
As mentioned earlier, we have submitted your feature request and it is
currently under review. Unfortunately, I am unable to provide a specific
timeline for when this feature will be available. I recommend keeping an eye on
our release notes and blog posts for any updates on this.
This mes
Hi Julius,
Thank you for reaching out to the Google Ads API support team.
Currently ad_group.type and segments.ad_format_type supports these enums. Could
you please confirm if you are looking for an equivalent fields for the True
View For Reach and True View Instream from the Google Ads API?
I
Hi,
Please refer to the help center article for detailed information about campaign
statuses. In general, the campaign status refers to the status you have
directly assigned to the campaign, while the serving status is determined by
specific circumstances (such as budget limitations). If you ne
Hi,
In order to assist you further with why you are unable to retrieve the data
while processing the keywords individually, could you please share the complete
API logs (request, response, request-id and request header) generated on your
device while sending the search terms data individually a
Hi Łukasz,
As informed in the earlier emails, 'Auction Insight metrics' are still not
publicly available. Unfortunately, the allowlisting for this feature is closed,
and we are unable to add new users to have access at this time. While these
metrics are not yet accessible programmatically throu
Hi Nishant,
Thank you for reaching out to the Google Ads API support team.
With regards to your concern, it appears that you are encountering the TOO_MANY
collection size error while creating conversion value rules. Make sure the
number of conversions value rules per customer. I would recommend
Hi,
Thank you for reaching out to the Google Ads API support team.
Please note that the API Center option is available only for the Manager
accounts. To find the API Center option, make sure that you are signed in with
your Google Ads Manager account, then navigate to TOOLS & SETTINGS > SETUP >
Hi,
Thank you for providing the logs, it seems like those are not complete logs.
Please provide us with the complete API logs (request and response logs with
request-id and request header) generated at your end to better assist you
further.
You can send the details via Reply privately to the a
Hi Gigel,
Thank you for reaching out to the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information.
As the issue is related to the PHP client library, I would suggest you create a
"New issue" with the developer who m
Hi,
As mentioned earlier, video campaigns cannot be mutated at all from the API,
including simple operations such as pausing or enabling as well as complex
operations like organizing, changing criteria, or adding ad groups. I would
recommend you refer to this help center article on 'create a vi
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please confirm if you are referring to negative keyword?
If so, you can refer to this documentation on the different criteria that you
can target/exclude at the campaign. At the campaign level, you can only exclude
ke
Hi,
Thank you for reaching out to the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information.
After checking the Google Ads account (294-582-9645), I noticed that it is a
client account but not a manager account. Ple
Hi Mary,
Thank you for reaching out to the Google Ads API support team.
If you use the OAuth Playground to generate a refresh token, it will
automatically revoke refresh tokens after 24h. Also, you may refer to this
document to read more information about refresh token expiration. If you set
t
Hi,
Thank you for reaching out to the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information.
To obtain the asset group for the Performance Max campaign shown in the
provided Google Ads UI screenshot, you may try the
Hi,
Thank you for reaching out to the Google Ads API support team.
To fetch the search term based on multiple keywords, you may try the below
query:
SELECT search_term_view.search_term, metrics.impressions, metrics.clicks,
metrics.cost_micros, metrics.conversions, metrics.interactions, segment
Hi,
Thank you for reaching out to the Google Ads API support team.
As per provided information, I understand that you are trying to retrieve the
ads data and the API key. I would suggest to refer to the Obtain a developer
token. Could you please confirm whether you have applied for any basic or
Hi,
You cannot create a GCLID in a test account or test campaign, because the Test
accounts do not serve authentic ads so you will not get any GCLID. You must use
a production account to create GCLID. To create a production Google Ads Manager
account, you may visit this article.
I hope this cl
Hi Irina,
Thank you for reaching out to the Google Ads API support team.
Currently ad_group_ad_asset_view report only supports AppAds and Responsive
Search Ads. I will raise a request to add retrieval of asset level data for
demand Gen to become available in the Google Ads API. However, I canno
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the developer token is like a license key and it is tied to a
MCC account for approval purposes but once approved, you can use it to make
calls against any Google Ads account within the organization. Whether you
Hi,
I couldn't see the images of the "latutilanne" keyword that you have shared
earlier, could you please provide as attachment to this email thread. Also,
include the earlier requested information that helps to assist further:
uncropped Google Ads UI screenshot of the field/data you would like
Hi,
Thank you for contacting the Google Ads API support team.
In order to include multiple ad group Ids together as a filter, you can use
‘IN’ instead of ‘=’ operator. Please refer to the sample GAQL query:-
SELECT ad_group.id, ad_group.name FROM ad_group WHERE ad_group.id IN (, , )
I hope thi
Hi,
Please note that it would not be possible for our team to schedule a meeting
with you as we only provide email support. You can list down all your queries
on this email thread and we will address them via this email channel.
Based on the shared request Id ‘7nz8pV3IQFzsjwTlgloMDQ’, I underst
Hi,
Thank you for reaching out to the Google Ads API support team.
Please note that the concerns related to the Google Ads account suspension are
out of scope for the Google Ads API support team as our team specializes in
Google Ads API related concerns and technical implementations. I would re
Hi,
As requested in the previous email, please share the following details :
uncropped Google Ads UI screenshot of the field/data you would like to obtain
via the Google Ads API
complete API logs (request and response with request-id and request header)
generated at your end. If you are using a
Hi,
Thank you for reaching out to the Google Ads API support team.
By reviewing your concern, I understand that you are getting an Internal Error
when trying to create a userlist and campaigns. Kindly note Internal Error
occurs when something unexpected happens while processing the request. Whe
Hi,
As the issue is related to the PHP client library, I would suggest you create a
"New issue" with the developer who maintains the PHP client library using this
link.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGyCT:ref"
(ADR-00285700)
Thanks,
Google Ads API Team
Feedba
Hi,
Upon checking your concern, I understand that you are looking for guidance on
configuring the 'App audience lists' within the Google Ads API. Kindly note
that creating the 'App audience lists' is not yet supported in the Google Ads
API. I will raise a request to add this feature to be avail
Hi,
To check further from our end, please get back to us the complete API logs
(request and response with request-id and request header) generated at your end
so that we can check and assist you further. It will help us to investigate why
you are getting empty results in the API response.
If y
Hi,
The answers to your queries are below:-
Can't find a way to get address of Google Business Profile used in Google Local
Services, phone number and/or address and website.
Answer: Please tell us whether you are trying to get the address of your Google
Business Profile used in Google Local
Hi,
Thank you for reaching out to the Google Ads API support team.
I would like to inform you that this product officially offers support only in
English. It would be best to reply in English if you can. If not, we will try
to use Google Translate to support you as best as we can.
Note that co
Hi,
Kindly note that adding life events using campaigns is not yet supported in the
Google Ads API. I will raise a request to add this feature to become available
in the Google Ads API. However, I cannot provide a scheduled timeline for its
availability of this feature in the Google Ads API. So
Hi,
Thank you for reaching out to the Google Ads API support team.
Yes, it is possible to create a user_list based on app users via the Google Ads
API. You can use the CrmBasedUserList to achieve this.
To create a user_list using crm_based_userlist, you'll need to provide specific
information:
Hi,
Thank you for contacting the Google Ads API support team.
I understand that you're receiving dummy values like "search volume: 0/10" when
fetching search volumes for keywords using the API. To investigate the issue
further and replicate the issue from our end, could you please provide the
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you are unable to add a LifeEvent as targeting a display
campaign. I suggest you go through this audience documentation as it has the
part on how to create audiences with life event audience segments. Also,
Au
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you are unable to add a LifeEvent as targeting a display
campaign. I suggest you go through this audience documentation as it has the
part on how to create audiences with life event audience segments. Also,
Au
Hi Alaa,
Thank you for reaching out to the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information.
I understand that you are encountering the field error 'REQUIRED' when trying
to create a responsive display ad via t
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you are observing latency in the API calls. In order to
assist you further, could you provide us with the complete API logs (request
and response logs with request-id and request header) generated at your end f
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to investigate your issue further, kindly provide us with the complete
API logs (request and response logs with request-id and request header)
generated at your end.
If you are using a client library and haven't enable
Hi,
Note that video campaigns are not supported in the Google Ads API. Also, video
campaigns cannot be mutated at all from the API, including simple operations
such as pausing or enabling as well as complex operations like organizing,
changing criteria, or adding ad groups. I would recommend yo
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that retrieving the 'Assisted conversions' data via the Google Ads
API is not yet supported. we have already raised a feature request for this
feature to be available in Google Ads API. I cannot provide a scheduled
Hi,
Please find the following answers to your questions:
1) To do only offline conversions we should use Google Ads API library in PHP?
Yes, you can use the PHP library to upload offline conversions. Additionally,
offline conversions can also be uploaded using Java, C#, .NET, Python, Ruby,
and
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the details provided, I understand that you are trying to use keywords
with your own tool and are not getting the desired results as keyword planner
from Google Ads API. To better assist, can you please share more detai
Hi,
Thank you for reaching out to the Google Ads API support team.
In enhanced conversions for leads, you can submit user_identifiers (such as
email address, phone number, first name, last name, and street address) along
with the normalized, hashed lead data and gclid is optional.
I recommend
Hi,
Kindly note that retrieving the 'billed cost' metric from a campaign is not yet
supported in the Google Ads API. However, our team has already raised a request
to add this feature to be available in the Google Ads API. We cannot provide a
scheduled timeline for the availability of this feat
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that you need to make sure the OfflineUserDataJob is created before
uploading the store sales conversions. For creating the offline user data job,
I would recommend you to refer to this guide for more information. In
Hi,
Thank you for reaching out to the Google Ads API support team.
The limits for daily API operations depends on the access level of the
developer token. Standard access allows the developer token to execute an
unlimited number of operations per day for most services.
I suggest you refer to t
Hi,
Thank you for reaching out to the Google Ads API support team.
As per provided information, I could see that you are trying to retrieve the
disapproval ads from the ad_group_ad resource. Could you please confirm whether
you are encountering any errors? If yes, kindly provide us with the com
Hi Alaa,
Thank you for reaching out to the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information.
With regard to the 'MUTATE_NOT_ALLOWED' error while creating a video campaign,
note that not all campaign types in th
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the details provided, I understand that you are facing issues with the
code due to key rotation. To assist you further, could you elaborate and
provide more details about your concern?
Also, I would request you to kind
Hi,
Thank you for contacting the Google Ads API support team.
The average CPC metric is available in certain older or legacy versions of the
Google Ads API for backward compatibility. If you pass ‘true’ to the field
include_average_cpc, you are accepted to include the average cost per click
va
Hi,
Thank you for reaching out to the Google Ads API support team.
The standard access requests are handled by the Google Ads API Compliance team,
I would recommend you reach out to the Google Ads API Compliance team as they
are better equipped to address your concerns. Kindly note that our tea
Hi,
Currently, it is not possible to retrieve the image assets data of display ads
via the API. However, we already raised a request to add this feature to become
available in the Google Ads API. You can follow our blog post and release notes
for future updates.
This message is in relation to
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you are trying to link a Google Ads Manager account to an
individual Ads account. I would recommend that you use
CustomerClientLinkService to link a Google Ads Manager account to an individual
Ads account. I w
Hi,
Using the asset report, you won't be able to fetch the asset details of the
display ad.
Currently Google Ads API does not support retrieving the image asset for
display ads using the ad_group_ad_asset_view. I will raise a request to add
this feature to become available in the Google Ads AP
Hi,
Thank you for reaching out to the Google Ads API support team.
After verifying your account '6429714750' for the Campaign level data and
Search term view level data. I couldn't observe any discrepancy and the Google
Ads API is returning the same values as the UI. As you are trying to compar
Hi,
Thank you for reaching out to Google Ads API Support.
Please be informed that our team can only assist with technical queries or
concerns related to the Google Ads API. Note that Google Ads API calls must be
authorized through OAuth2. OAuth2 enables your Google Ads API client app to
access
Hi,
Please ignore my previous response.
Thank you for reaching out to the Google Ads API support team.
I would recommend you refer to the below given GAQL query to retrieve the image
asset data by using the resource name via the Google Ads API:
SELECT asset.id, asset.name, asset.source,
asset
Hi,
Thank you for reaching out to the Google Ads API support team.
I would recommend you refer to the below given GAQL query to retrieve the image
asset data by using the resource name via the Google Ads API:
SELECT asset.id, asset.name, asset.source,
asset.image_asset.full_size.url, asset.res
Hi Leon,
Thank you for reaching out to the Google Ads API support team.
Please be informed that I have removed your response from the forums as it
contains the PII information.
Based on the logs, it seems that you've encountered a "RESOURCE_NOT_FOUND"
error while attempting to create an ad gro
Hi,
Kindly note that currently there is no resource or field in the Google Ads API
to fetch conflicting negative keywords. As this feature is available in the UI,
I will raise a feature request to make conflicting negative keywords accessible
via the Google Ads API. However, I cannot provide a
Hi,
Thank you for reaching out to the Google Ads API support team.
You can revoke an invitation by removing a CustomerUserAccessInvitation using
the MutateCustomerUserAccessInvitation method of the
CustomerUserAccessInvitationService. I would recommend you refer to this guide
on 'Managing User
Hi,
Thank you for reaching out to the Google Ads API support team.
Yes, by the time of the deprecation of v18 Google Ads API team will release a
new updated version. However this happened for earlier releases also. I would
suggest to refer to the release notes to now the latest versions. Kindly
Hi,
Thank you for reaching out to the Google Ads API support team.
I completely understand your concern. However, kindly note that this channel /
our team provides assistance to Google Ads API-related concerns and technical
implementations only. When it comes to concerns related to token applic
Loc:
I received an .mov file that starts to run and then aborts with an error.
Attachments should either be text files or static images such as .png or .jpeg
files.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGms8:ref"
(ADR-00277331)
Thanks,
Bob Hancock
Google Ads API Team
Hi,
Thank you for reaching out to the Google Ads API support team.
Please find your answers for your questions below:
>>Is it mandatory to enable Conversion Tracking in the Google Ads Interface
>>(UI) before it becomes accessible via API?
Yes, it's mandatory to enable the conversion tracking i
Hi Lutfor,
Please find the below responses for your queries:
1) In order to assist you further, please share the earlier requested uncropped
screenshot of the Google Ads UI by highlighting the negative keywords that you
want to retrieve via the Google Ads API?
2) You can utilize the MCC accoun
Loc:
I have not received any messages from you. What do you mean by private?
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGms8:ref"
(ADR-00277331)
Thanks,
Bob Hancock
Google Ads API Team
Feedback
How was our support today?
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the campaign and user_location_view reports are distinct and
serve different purposes in the API. Therefore, they should not be compared
when retrieving data from the API. For determining discrepancy you should
Hi,
Thank you for contacting the Google Ads API support team.
Please note that it is not possible to fetch the MCC account label using the
API. The reason for this is that the label was created at the MCC level, and
according to this support article, "only manager accounts can view account
lab
Hi,
Thank you for reaching out to the Google Ads API support team.
Note that, the Standard access allows the developer token to execute an
unlimited number of operations per day for most services. For more details on
limits and exceptions to standard access, see API quotas. Regardless of access
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you are encountering the 'NO_SIGNUP_PERMISSION' error when
trying to assign a billing profile to an advertiser using the Google Ads API.
The 'NO_SIGNUP_PERMISSION' error means that the billing setups can only b
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to assist you, could you please confirm whether you are using Google
Ads API or Google tag manager to set up the enhanced conversion for leads? If
you are Google Ads API, I would suggest that you refer to the Enhanced
Hi,
I understand that this feature is important to you. Please be assured that our
team is actively working on it. However, we do not have a specific time frame
for the availability of this feature at the moment. I would recommend you to
follow our Release Notes and Blog Post for future updates
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided information, I understand that you would like to share the
>regenerated ThirdPartyAppAnalyticsLink.shareable_link_id with other Google Ads
>accounts via the Google Ads API.
Note that this cannot be achieved v
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please further elaborate on what exactly you are looking for from the
Google Ads API support team. If possible, share the uncropped UI screenshots or
error screenshots for further investigation.
Kindly be informed tha
Loc:
See my email of 19 December 2024 requesting data from you.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGms8:ref"
(ADR-00277331)
Thanks,
Bob Hancock
Google Ads API Team
Feedback
How was our support today?
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also fi
Hi,
I'm adding another support team for their expertise in troubleshooting your
issue. You should receive an email to assist you shortly.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGr4D:ref"
(ADR-00280251)
Thanks,
Google Ads API Team
Feedback
How was our support today?
-
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are looking for
guidance in pulling the keyword customizers from the Google Ads API. As the
keyword customizers are created using the AdGroupCriterionCustomizers method,
Hi,
Thank you for contacting the Google Ads API support team.
The concerns related to Google Ads UI are out of scope for the Google Ads API
team. Could you please provide us with a Google Ads customer ID so that we can
route you to the appropriate support team?
Kindly note that our team can on
Hi,
Thank you for reaching out to the Google Ads API support team.
Please be informed that content_criterion_view returns performance metrics of
targeted contents, such as keywords, placements and topics for Display, Demand
Gen and Video campaigns. In order to assist you further, could you plea
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have submitted an application to obtain Basic access.
Since the access requests are handled by the Google Ads API Compliance team, I
would recommend you reaching out to the Google Ads API Compliance team as
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided information, I understand that you are not able to retrieve
>the metrics.average_impression_frequency_per_user from the Google Ads API.
>Kindly note that metrics.average_impression_frequency_per_user is not
>
Hi,
To access the call recording URL, you can use the
local_services_lead_conversation resource. You can refer to this Local Services
lead conversation for more information.
I hope it helps.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGoZh:ref"
(ADR-00278471)
Thanks,
Goog
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to assist you further please provide us with the uncropped UI
screenshot of the report by highlighting the fields that you're trying to
retrieve via the API.
You can send the details via Reply privately to the author o
Hi,
The deep linking feature is not yet supported in the Google Ads API. We cannot
provide a scheduled timeline for the availability of this feature in the Google
Ads API. With that being said, I would recommend you to follow our blog post
and release notes for announcements about new API relea
Hi,
Please note that we are requesting for the logs that are generated by the
Google Ads API while executing a mutate operation. The Google Ads API logs
contain request, response, request-id and request header. The screenshot shared
by you does not contain the information that we are expecting.
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have submitted an application to obtain Basic access.
Since the access requests are handled by the Google Ads API Compliance team, I
would recommend you reaching out to the Google Ads API Compliance team as
Hi,
In order to assist you further, please provide the complete API logs (request
and response with request-id and request header) generated at your end for the
request present in the screenshot without redacting any information.
If you are using a client library and haven't enabled the logging
Hi,
Thank you for reaching out to the Google Ads API support team.
The possible reason why this error was encountered due to your developer token
is not set up to use the App Conversion and Remarketing API. It has not been
enabled for that API. For more information refer to this link.
Consider
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the concern that you shared, the best way to get more information
about your issue is the Google Ads Help Center. You can also utilize the Google
Ads Communities for additional support.
I would recommend you to check t
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the Google Ads account access related issues are out of scope
for the Google Ads API support team as our team specializes in Google Ads API
related concerns and technical implementations only. I would suggest yo
Hi,
I have raised your concern with the rest of our team and one of my teammates
will reach out to you once we have an update. Meanwhile, your patience is
appreciated.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGpmc:ref"
(ADR-00279295)
Thanks,
Google Ads API Team
Feedb
Hi,
Thank you for contacting the Google Ads API support team.
I understand that you are encountering a ‘Keyword text has invalid characters
or Symbols’ error when you query through ListBatchJobResultsRequest. In order
to assist you further,do share the complete API logs (request and response wi
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