>
>
> If person A verbally attacks person B, I still think it does not help to 
> show a *disapproving* reaction towards person A, because then A may feel 
> attacked, which may make his/her behaviour even worse, and which 
> wouldn't help B at all. Instead, I suggest to show a *supporting* reaction 
> towards person B, in order to make B stronger and prevent damage. 
>

Yes, that is correct.  Especially in the highly fragmented and 
open-to-misinterpretation text-only domain we live in.

> Is this a well-known  negative of open source development (resolving
> disputes?)  Has it been explored in journals? (I'm not well-read on 
whatever
> literature there is on open source pro/con  recently.)
> RJF

rjf, I (once again) *highly* recommend Steven 
Weber's http://www.hup.harvard.edu/catalog.php?isbn=9780674018587 "The 
Success of Open Source", in particular the chapters on self-governance in 
open source, as a place to start reading about this.  There are also 
numerous articles in various collections on this issue, but somewhat 
surprisingly there is a lot of repetition - the researchers on this seem to 
focus on motivation and economic success, or other socio-economic issues, 
and less on the socio-political aspect which is just as important.  There 
are also several mildly scholarly histories of e.g. Linux that go in far 
too much detail about the damage (and the good) that Torvald's personality 
does there.  But there is certainly an abundance of anecdotal stuff 
regarding this out there, just not often well-organized - it comes in the 
midst of other discussions.

And someone asked about RTM style comments - yes, we do get those, more's 
the pity, though Sage is pretty good about such things, largely thanks to 
the tone William set very early on.  But there is still some of it, which 
is why at least having a non-penalty-based 'honor code' sort of "out there" 
could be useful as a place to gently remind people that we're not just 
working for the 20-odd people replying to this thread, but for hundreds or 
thousands watching.

- kcrisman

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