Hmm - added to site config as per the readme, rm mason/obj restarted apache.
It seems to have loaded, but I can't find it anywhere in the setup: DefaultSearchResultFormat ' /rt/Ticket/Display.html?id=__id__ __id__ /TITLE:#', ' /rt/Ticket/Display.html?id=__id__ __Subject__ /TITLE:Subject', Status, QueueName, OwnerName, Priority, QuickDelete, '__NEWLINE__', '', '<small>__Requestors__</small>', '<small>__CreatedRelative__</small>', '<small>__ToldRelative__</small>', '<small>__LastUpdatedRelative__</small>', '<small>__TimeLeft__</small>' site config Kevin Falcone-2 wrote: > > On Thu, Jan 12, 2012 at 08:42:31AM -0800, martinmoore wrote: >> >> Great - thanks Kevin. >> >> I now have 'delete' from within the ticket view. Is it possible to have >> it >> in the list view to allow deletion of spam without opening the ticket? > > Yes, the README explains how to modify your default search format. > > -kevin > >> Kevin Falcone-2 wrote: >> > >> > On Thu, Jan 12, 2012 at 06:26:11AM -0800, martinmoore wrote: >> >> >> >> I didn't have that dir for mason, so did >> >> >> >> rm -rf /var/cache/request-tracker3.8/mason_data/obj >> >> >> >> which appears to be the directory on my server. >> >> >> >> Now restarting apache2 gives the following, which is hopefully a >> simple >> >> path >> >> issue, but not to me: >> >> >> >> [error] Can't locate Extension/QuickDelete.pm in @INC (@INC contains: >> > >> > The extension is named RT::Extension::QuickDelete, not >> > Extension::QuickDelete. >> > >> > It doesn't appear that you've followed the instructions from the >> README. >> > >> >> /usr/local/share/request-tracker3.8/lib >> /usr/share/request-tracker3.8/lib >> >> /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1 >> >> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 >> /usr/share/perl/5.10 >> >> /usr/local/lib/site_perl . /etc/apache2) at >> >> /usr/share/request-tracker3.8/lib/RT.pm line 670.\nCompilation failed >> in >> >> require at (eval 5) line 1.\n >> >> >> >> >> >> >> >> Raphaël MOUNEYRES wrote: >> >> > >> >> > you probably need to clear mason cache before restarting apache >> >> > >> >> > rm -rf /opt/rt3/var/mason_data/obj >> >> > >> >> > Raphaël MOUNEYRES >> >> > >> >> > >> >> > >> >> > >> >> > martinmoore <[email protected]> >> >> > Envoyé par : [email protected] >> >> > 12/01/2012 12:45 >> >> > >> >> > A >> >> > [email protected] >> >> > cc >> >> > >> >> > Objet >> >> > Re: [rt-users] No Delete option on 3.8.8 >> >> > >> >> > >> >> > >> >> > >> >> > >> >> > >> >> > >> >> > I've installed RT-Extension-QuickDelete, added it to >> RT_SiteConfig.pm >> >> and >> >> > restarted Apache, but it doesn't appear. Do I need to do anything >> else? >> >> If >> >> > not, where's it hiding :) >> >> > >> >> > >> >> > >> >> > >> >> > Kevin Falcone-2 wrote: >> >> >> >> >> >> You appear to want to RT-Extension-QuickDelete extension. >> >> >> I assume you had it installed in 3.8.4 and lost it in the upgrade. >> >> >> >> >> >> -kevin >> >> >> >> >> >> >> >> >> -------- >> >> >> RT Training Sessions >> (http://bestpractical.com/services/training.html) >> >> >> * Boston March 5 & 6, 2012 >> >> >> >> >> > >> >> > -- >> >> > View this message in context: >> >> > >> >> >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33127240.html >> >> > Sent from the Request Tracker - User mailing list archive at >> >> Nabble.com. >> >> > >> >> > -------- >> >> > RT Training Sessions >> (http://bestpractical.com/services/training.html) >> >> > * Boston March 5 & 6, 2012 >> >> > >> >> > # >> >> > " Ce courriel et les documents qui lui sont joints peuvent contenir >> des >> >> > informations confidentielles ou ayant un caractère privé. S'ils ne >> vous >> >> > sont >> >> > pas destinés, nous vous signalons qu'il est strictement interdit de >> les >> >> > divulguer, de les reproduire ou d'en utiliser de quelque manière que >> ce >> >> > soit le contenu. Si ce message vous a été transmis par erreur, merci >> >> d'en >> >> > informer l'expéditeur et de supprimer immédiatement de votre système >> >> > informatique ce courriel ainsi que tous les documents qui y sont >> >> > attachés." >> >> > >> >> > >> >> > ****** >> >> > >> >> > " This e-mail and any attached documents may contain confidential or >> >> > proprietary information. If you are not the intended recipient, you >> are >> >> > notified that any dissemination, copying of this e-mail and any >> >> > attachments >> >> > thereto or use of their contents by any means whatsoever is strictly >> >> > prohibited. If you have received this e-mail in error, please advise >> >> the >> >> > sender immediately and delete this e-mail and all attached documents >> >> > from your computer system." >> >> > # >> >> > >> >> > >> >> > -------- >> >> > RT Training Sessions >> (http://bestpractical.com/services/training.html) >> >> > * Boston March 5 & 6, 2012 >> >> > >> >> >> >> -- >> >> View this message in context: >> >> >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128088.html >> >> Sent from the Request Tracker - User mailing list archive at >> Nabble.com. >> >> >> >> -------- >> >> RT Training Sessions (http://bestpractical.com/services/training.html) >> >> * Boston March 5 & 6, 2012 >> > >> > >> > -------- >> > RT Training Sessions (http://bestpractical.com/services/training.html) >> > * Boston March 5 & 6, 2012 >> > >> >> -- >> View this message in context: >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128980.html >> Sent from the Request Tracker - User mailing list archive at Nabble.com. >> >> -------- >> RT Training Sessions (http://bestpractical.com/services/training.html) >> * Boston March 5 & 6, 2012 > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 > -- View this message in context: http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33130013.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
