>Granting every right to every user/role is a horrible idea. True - ish! I'm really the only user, so not a big deal. When it's working I'll set it up more sensibly.
>If you don't see delete, then you probably have a customization of some sort. Possible but unlikely as it was a fresh install on a new server. I have found that if I take the unowned tickets and go to 'My Day' I can set the status to 'Deleted'. A bit of a long winded way though. Anyway, some pics: http://old.nabble.com/file/p33121774/rtdel1.jpg http://old.nabble.com/file/p33121774/rtdel2.jpg Thomas Sibley wrote: > > On 01/11/2012 04:40 AM, martinmoore wrote: >> >> Still no delete, not even when logged in as root. My list of spam is >> growing >> :) >> >> martinmoore wrote: >>> >>> Sorry Thomas - I thought emails went to the list :) >>> >>> I've set all users/roles to have all rights (it's a small sytem, so OK >>> to >>> do this) and still no delete. > > Granting every right to every user/role is a horrible idea. > > If you don't see delete, then you probably have a customization of some > sort. > > Why don't you take a screenshot to show folks where you expect to find > delete that you're not finding it? > > Thomas > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 > > -- View this message in context: http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33121774.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
