On Thu, Jan 12, 2012 at 11:23:51AM -0800, martinmoore wrote: > > Hmm - added to site config as per the readme, rm mason/obj restarted apache. > It seems to have loaded, but I can't find it anywhere in the setup:
Where are you looking? Click on Tickets and do a new search for id < 10000 If you want it on existing searches you will need to add QuickDelete to your formats. -kevin > DefaultSearchResultFormat > ' /rt/Ticket/Display.html?id=__id__ __id__ /TITLE:#', ' > /rt/Ticket/Display.html?id=__id__ __Subject__ /TITLE:Subject', Status, > QueueName, OwnerName, Priority, QuickDelete, '__NEWLINE__', '', > '<small>__Requestors__</small>', '<small>__CreatedRelative__</small>', > '<small>__ToldRelative__</small>', '<small>__LastUpdatedRelative__</small>', > '<small>__TimeLeft__</small>' > site config > > > > Kevin Falcone-2 wrote: > > > > On Thu, Jan 12, 2012 at 08:42:31AM -0800, martinmoore wrote: > >> > >> Great - thanks Kevin. > >> > >> I now have 'delete' from within the ticket view. Is it possible to have > >> it > >> in the list view to allow deletion of spam without opening the ticket? > > > > Yes, the README explains how to modify your default search format. > > > > -kevin > > > >> Kevin Falcone-2 wrote: > >> > > >> > On Thu, Jan 12, 2012 at 06:26:11AM -0800, martinmoore wrote: > >> >> > >> >> I didn't have that dir for mason, so did > >> >> > >> >> rm -rf /var/cache/request-tracker3.8/mason_data/obj > >> >> > >> >> which appears to be the directory on my server. > >> >> > >> >> Now restarting apache2 gives the following, which is hopefully a > >> simple > >> >> path > >> >> issue, but not to me: > >> >> > >> >> [error] Can't locate Extension/QuickDelete.pm in @INC (@INC contains: > >> > > >> > The extension is named RT::Extension::QuickDelete, not > >> > Extension::QuickDelete. > >> > > >> > It doesn't appear that you've followed the instructions from the > >> README. > >> > > >> >> /usr/local/share/request-tracker3.8/lib > >> /usr/share/request-tracker3.8/lib > >> >> /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1 > >> >> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 > >> /usr/share/perl/5.10 > >> >> /usr/local/lib/site_perl . /etc/apache2) at > >> >> /usr/share/request-tracker3.8/lib/RT.pm line 670.\nCompilation failed > >> in > >> >> require at (eval 5) line 1.\n > >> >> > >> >> > >> >> > >> >> Raphaël MOUNEYRES wrote: > >> >> > > >> >> > you probably need to clear mason cache before restarting apache > >> >> > > >> >> > rm -rf /opt/rt3/var/mason_data/obj > >> >> > > >> >> > Raphaël MOUNEYRES > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > martinmoore <[email protected]> > >> >> > Envoyé par : [email protected] > >> >> > 12/01/2012 12:45 > >> >> > > >> >> > A > >> >> > [email protected] > >> >> > cc > >> >> > > >> >> > Objet > >> >> > Re: [rt-users] No Delete option on 3.8.8 > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > I've installed RT-Extension-QuickDelete, added it to > >> RT_SiteConfig.pm > >> >> and > >> >> > restarted Apache, but it doesn't appear. Do I need to do anything > >> else? > >> >> If > >> >> > not, where's it hiding :) > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > Kevin Falcone-2 wrote: > >> >> >> > >> >> >> You appear to want to RT-Extension-QuickDelete extension. > >> >> >> I assume you had it installed in 3.8.4 and lost it in the upgrade. > >> >> >> > >> >> >> -kevin > >> >> >> > >> >> >> > >> >> >> -------- > >> >> >> RT Training Sessions > >> (http://bestpractical.com/services/training.html) > >> >> >> * Boston March 5 & 6, 2012 > >> >> >> > >> >> > > >> >> > -- > >> >> > View this message in context: > >> >> > > >> >> > >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33127240.html > >> >> > Sent from the Request Tracker - User mailing list archive at > >> >> Nabble.com. > >> >> > > >> >> > -------- > >> >> > RT Training Sessions > >> (http://bestpractical.com/services/training.html) > >> >> > * Boston March 5 & 6, 2012 > >> >> > > >> >> > # > >> >> > " Ce courriel et les documents qui lui sont joints peuvent contenir > >> des > >> >> > informations confidentielles ou ayant un caractère privé. S'ils ne > >> vous > >> >> > sont > >> >> > pas destinés, nous vous signalons qu'il est strictement interdit de > >> les > >> >> > divulguer, de les reproduire ou d'en utiliser de quelque manière que > >> ce > >> >> > soit le contenu. Si ce message vous a été transmis par erreur, merci > >> >> d'en > >> >> > informer l'expéditeur et de supprimer immédiatement de votre système > >> >> > informatique ce courriel ainsi que tous les documents qui y sont > >> >> > attachés." > >> >> > > >> >> > > >> >> > ****** > >> >> > > >> >> > " This e-mail and any attached documents may contain confidential or > >> >> > proprietary information. If you are not the intended recipient, you > >> are > >> >> > notified that any dissemination, copying of this e-mail and any > >> >> > attachments > >> >> > thereto or use of their contents by any means whatsoever is strictly > >> >> > prohibited. If you have received this e-mail in error, please advise > >> >> the > >> >> > sender immediately and delete this e-mail and all attached documents > >> >> > from your computer system." > >> >> > # > >> >> > > >> >> > > >> >> > -------- > >> >> > RT Training Sessions > >> (http://bestpractical.com/services/training.html) > >> >> > * Boston March 5 & 6, 2012 > >> >> > > >> >> > >> >> -- > >> >> View this message in context: > >> >> > >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128088.html > >> >> Sent from the Request Tracker - User mailing list archive at > >> Nabble.com. > >> >> > >> >> -------- > >> >> RT Training Sessions (http://bestpractical.com/services/training.html) > >> >> * Boston March 5 & 6, 2012 > >> > > >> > > >> > -------- > >> > RT Training Sessions (http://bestpractical.com/services/training.html) > >> > * Boston March 5 & 6, 2012 > >> > > >> > >> -- > >> View this message in context: > >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128980.html > >> Sent from the Request Tracker - User mailing list archive at Nabble.com. > >> > >> -------- > >> RT Training Sessions (http://bestpractical.com/services/training.html) > >> * Boston March 5 & 6, 2012 > > > > > > -------- > > RT Training Sessions (http://bestpractical.com/services/training.html) > > * Boston March 5 & 6, 2012 > > > > -- > View this message in context: > http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33130013.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012
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