What is a POP Jay? I assume the customer did not fill out the warranty
info when new? Big mistake on something with a 10 year warranty. With
all of the used junk on ebay/Amazon why would you not be difficult?
Dave Angelini Offgrid Solar
"we go where powerlines don't"
[1]https://offgridsolar1.com/ [2] [1]
e-mail offgridso...@sti.net
text 209 813 0060
On 2024-08-15 8:49 am, jay via RE-wrenches wrote:
Hi All,
I have an installer buddy where i used to live who's having to try and
get a discover lithium warrantied.
Its 3 yrs old, 2 years installed.
The dealer is closed, and the customer doesn't have the POP.
Discover is being very difficult.
The battery appears to have a dead cell block which makes trying to get
info out of the battery all but impossible as it won't stay on long
enough to download the info.
Does anyone have a contact who could help my installer/friend with
this issue?
thanks
Jay
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