One of my pet peeves with SolarEdge (I have a few) is that we are now forced to buy the StorEdge inverters with GSM service, an extra $400 or so added to the price of the inverter. The carrier is T-Mobile, which does not work in 95% of Maine. It does not seem to work with other carriers where we install, as well. There should at least be a CDMA option, but there is not. And we are seeing a lot of out of the box and infant mortality with inverters these days. My estimate would be one in ten.
Daryl > it also doesn't bode well with my gut feeling on reliability. I can only > attest to my experiences, but I feel like a 5% failure rate is high enough > it warrants some redesign.. They took away my display, and to drive > something with a phone application ANYWHERE in this world other than > metropolitan cities is just nightmare-ish.. Working in Gold Country > California, has turned me OFF to SolarEdge . .(Pun intended).. > > Joe Nelson > > Project Manager C-46/C-10 > Sustainable Energy Group Inc., A California Corporation > > CSL# 868816 > www.SustainableEnergyGroup.com<http://www.SustainableEnergyGroup.com> > 530-273-4422 (Office) > > 530-217-8385 (Cell) > >  > >     > > > ________________________________ > From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> on behalf of > Marco Mangelsdorf <ma...@pvthawaii.com> > Sent: Wednesday, July 31, 2019 12:08:46 PM > To: 'RE-wrenches' <re-wrenches@lists.re-wrenches.org> > Subject: [RE-wrenches] SolarEdge woes > > Aloha, > > Does anyone know any special tricks to get through to a live person at > SolarEdge support? > > Weâve been dealing with nightmare waits of HOURS while my field crew > wait, wait and wait and wait some more. > > Thanks, > marco > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > _______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org