it also doesn't bode well with my gut feeling on reliability. I can only attest 
to my experiences, but I feel like a 5% failure rate is high enough it warrants 
some redesign.. They took away my display, and to drive something with a phone 
application ANYWHERE in this world other than metropolitan cities is just 
nightmare-ish.. Working in Gold Country California, has turned me OFF to 
SolarEdge  . .(Pun intended)..
Joe Nelson

Project Manager C-46/C-10
Sustainable Energy Group Inc., A California Corporation

CSL# 868816
www.SustainableEnergyGroup.com<http://www.SustainableEnergyGroup.com>
530-273-4422 (Office)

530-217-8385 (Cell)



   


________________________________
From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> on behalf of 
Marco Mangelsdorf <ma...@pvthawaii.com>
Sent: Wednesday, July 31, 2019 12:08:46 PM
To: 'RE-wrenches' <re-wrenches@lists.re-wrenches.org>
Subject: [RE-wrenches] SolarEdge woes

Aloha,

Does anyone know any special tricks to get through to a live person at 
SolarEdge support?

We’ve been dealing with nightmare waits of HOURS while my field crew wait, wait 
and wait and wait some more.

Thanks,
marco
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