Kevin,
I always thought you were Maverick? I attached a sreen shot from insight.
I use it every day on about 15 systems that I "house sit".
There always is a delay of up to 18 minutes or so. I have not had any
problems and so I would say it is on your end. Try another computer and
make sure all the firmware is up to date. Look at the combox events page
and see if something is not right. It should reboot every night just after
3 am.
Dave Angelini Offgrid Solar
"we go where powerlines don't"
http://members.sti.net/offgridsolar/
e-mail offgridso...@sti.net
text 209 813 0060
> I hadnât noticed, but I also hadnât been cross checking. I can compare
> a couple sites to see if it is happening here.
>
> Sent from my iPhone
>
>> On Mar 9, 2018, at 12:55 PM, Kevin Pegg <kp...@energyalternatives.ca>
>> wrote:
>>
>> Hello Wrenches,
>>
>> I am curious if others out there are using the Conext Insight Portal to
>> monitor Schneider-based systems?
>>
>> I have been using this portal for a while now. When it works I find it
>> very useful and fast to have a quick snapshot of system status. Lots
>> faster than having to log into individual systems.
>>
>> However, recently the portal data has been very unreliable, and tech
>> support is generally dismissive of my concerns. At present state, about
>> half of my customer sites are displaying completely inaccurate
>> information. At first glance there is nothing wildly abnormal about the
>> data so you might think it is ok. Except it is all wrong it is as if it
>> is displaying another site. I have submitted details of my findings to
>> tech support, and to date they have not accepted that this is a problem.
>> This started on March 7th. Some customers are getting irritated now.
>>
>> Curious if others are using this system and if you have had any similar
>> issues. Which you may not notice unless you do the direct comparison
>> between combox or other live data and portal data.
>>
>> Kevin
>>
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Dave Angelini Offgrid Solar
"we go where powerlines don't"
http://members.sti.net/offgridsolar/
e-mail offgridso...@sti.net
text 209 813 0060
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