I hadn’t noticed, but I also hadn’t been cross checking. I can compare a couple sites to see if it is happening here.
Sent from my iPhone > On Mar 9, 2018, at 12:55 PM, Kevin Pegg <kp...@energyalternatives.ca> wrote: > > Hello Wrenches, > > I am curious if others out there are using the Conext Insight Portal to > monitor Schneider-based systems? > > I have been using this portal for a while now. When it works I find it very > useful and fast to have a quick snapshot of system status. Lots faster than > having to log into individual systems. > > However, recently the portal data has been very unreliable, and tech support > is generally dismissive of my concerns. At present state, about half of my > customer sites are displaying completely inaccurate information. At first > glance there is nothing wildly abnormal about the data so you might think it > is ok. Except it is all wrong it is as if it is displaying another site. I > have submitted details of my findings to tech support, and to date they have > not accepted that this is a problem. This started on March 7th. Some > customers are getting irritated now. > > Curious if others are using this system and if you have had any similar > issues. Which you may not notice unless you do the direct comparison between > combox or other live data and portal data. > > Kevin > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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