Dear All,
In 26 years of dealing with all manner of solar distributors, from solar pool
heating to solar hot water to PV, I have never, ever, ever met any company
anywhere or at any time that even comes close to the GREAT customer service we
am getting from SunPower. Day or night we can call with design, order or
Internet questions and some articulate person will be on the phone, talking
to us live and answering any question we may have right there on the spot.
Additionally, they are constantly providing training webinars and workshops on
every facet surrounding photovoltaics. We have only carried the SunPower
product for about 2 years. We love the product and we love that quality so
sorely lacking everywhere else... Supercalifragilisticexpialidocious customer
service.
We Love SunPower!
Andrew Koyaanisqatsi
President
Solar Energy Solutions, Inc.
Since 1987,
Moving Portland and Beyond
to an Environmentally Sustainable Future.
503-238-4502
www.solarenergyoregon.com
"Better one's House too little one day
than too big all the Year after."
________________________________
From: Carl Hansen <solar...@cybermesa.com>
To: re-wrenches@lists.re-wrenches.org
Sent: Wednesday, April 25, 2012 11:29 AM
Subject: Re: [RE-wrenches] Solar product whole sellers with good reputation
I've been using Conergy for several years and I've had very few
problems. I order everything via e-mail or telephone.
Carl
Hansen&Sun Elect.
On 4/25/2012 8:25 AM, Jesse Dahl wrote:
> I use Solar Depot and AEE Solar. Solar Depot's website is tough to navigate,
> making orders complicated. AEE has been super easy to use, PO's work great
> for all my online orders, and my Rep gets back to me right away.
>
> I have had some interactions with Backwoods through a past customer and they
> seemed good too.
>
> Jesse
>
> Sent from my iPhone
>
> On Apr 25, 2012, at 7:25 AM, Christopher
> Warfel<cwar...@entech-engineering.com> wrote:
>
>> There is one small company in the Northeast that has been very good and that
>> is New England Solar. They are mostly off grid, but they always get the
>> orders right and get items to me very quickly. Chris
>>
>> On 4/24/2012 7:51 PM, Peter Parrish wrote:
>>> Dear William,
>>>
>>> I too had a very difficult interaction with DC-Power Systems a couple of
>>> years ago -- before they merged (whatever) with Solar Depot. Since they are
>>> now one and the same company, and it looks like the DC-Power Systems folks
>>> (and their approach to doing business) are asserting control over the
>>> combined entity, I would like to communicate with you off-line.
>>>
>>> Please feel free to contact me at peter...@pobox.com and I will do my best
>>> to provide you with a recitation of my travails and their resolution. It
>>> might help you in your present predicament.
>>>
>>> Regards,
>>>
>>> -Peter
>>>
>>>
>>>
>>> Peter T. Parrish, Ph.D., President
>>> California Solar Engineering, Inc.
>>> 820 Cynthia Ave., Los Angeles, CA 90065
>>> CA Lic. 854779, NABCEP Cert. 031806-26
>>> peter.parr...@calsolareng.com
>>> Ph 323-258-8883, Mobile 323-839-6108, Fax 323-258-8885
>>>
>>> ________________________________________
>>> From: re-wrenches-boun...@lists.re-wrenches.org
>>> [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of William
>>> Miller
>>> Sent: Tuesday, April 24, 2012 4:11 PM
>>> To: RE-wrenches
>>> Subject: Re: [RE-wrenches] Solar product whole sellers with good reputation
>>>
>>> Friends:
>>>
>>> Solar Depot is trying to collect $14,000 from me and I have never ordered a
>>> thing from them. They have refused to acknowledge they have made a mistake.
>>> They even tried to attach my bond. I do not recommend anyone do business
>>> with them or DC Power Systems.
>>>
>>> Beware of the big wholesalers.
>>>
>>> William
>>>
>>>
>>>
>>> At 10:03 AM 4/24/2012, Chris Daum wrote:
>>>
>>> I'm a big fan of Sunwize, but then my rep is really good; don't know if
>>> everyone has a good rep. Hitney is also good.
>>>
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>>>
>> --
>>
>> Christopher Warfel, P.E.
>> ENTECH Engineering, Inc.
>> Energy Utilization Experts
>> (401)466-8978
>>
>> The information contained within this communication shall
>> be considered confidential and shall not be retransmitted
>> without knowledge of the sender. Please contact us if
>> this email reached you in error. Thank you.
>>
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