Christopher,
One very small, under-the-radar distributor with whom we have worked for years and who gives very good service is Hitney Solar Products, 928-636-1001, i...@hitneysolar.com, www.hitneysolar.com.
No bells and whistles, though, and limited product lines. And too small to be staffed on weekends.
Allan

Allan Sindelar
al...@positiveenergysolar.com
NABCEP Certified Photovoltaic Installer
NABCEP Certified Technical Sales Professional
New Mexico EE98J Journeyman Electrician
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
www.positiveenergysolar.com




On 4/13/2012 6:51 AM, Christopher Warfel wrote:
We have been using the same wholesale supplier for many years for most of our solar electric equipment purchases.  It's been a difficult relationship. Orders are not acknowledged, delayed in processing, delays in shipping, etc. They advertise as a nation-wide supplier but they are not staffed on weekends when we often find they made a mistake in our order.  It takes more time and effort to manage the purchase order than we care to continue to commit. I am asking if there are suppliers out there that are not such a problem. I know this isn't a technical question, but it has much to do with our industry. Contact me off line if that is deemed most appropriate. Thanks for any insight.


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