Back in 2003, when AEE was much smaller, they were looking for new dealers and were glad to extend credit to my new company. Other than the year or so that their online catalog was out of service, I have had no complaints of much consequences and haven't to this day. In the mean time we've used several other distributors including my all-time favorite Kyocera. I regret that they got out of the distribution side of the business, their Texas rep was a good friend as well as a good salesman.
Jim Duncan North Texas renewable Energy www.ntrei.com NABCEP PV 031310-57 TECL-27398 nt...@1scom.net 817.917.0527 Thank you. We did try AEE a couple of years ago but they wanted to us to become a dealer/form a "relationship", jumping through more hoops to order items than we wanted to go through, so we took them off our list. I can take another look at them, since we need to do something about this situation. Chris On 4/26/2012 8:33 AM, Darryl Thayer wrote: > I find AEE has served me well, they went through a rough spot a few > years ago, but they are solid now. I have had good reps though. I > always appreacate to be able to talk to a Rep, get calls back, and > honesty. Which I have found with AEE. > Another is Focus Energy, they have always had good reliable service, > and willing to help me with dicissions, and advice, if I ask, no hurry > up and always honest. > > *From:* Solar Energy Solutions <solarenergysoluti...@yahoo.com> > *To:* RE-wrenches <re-wrenches@lists.re-wrenches.org> > *Sent:* Wednesday, April 25, 2012 4:32 PM > *Subject:* Re: [RE-wrenches] Solar product whole sellers with good > reputation > > Dear All, > In 26 years of dealing with all manner of solar distributors, from > solar pool heating to solar hot water to PV, I have never, ever, ever > met any company anywhere or at any time that even comes close to the > GREAT customer service we am getting from SunPower. Day or night we > can call with design, order or Internet questions and some articulate > person will be on the phone, talking to us live and answering any > question we may have right there on the spot. Additionally, they are > constantly providing training webinars and workshops on every facet > surrounding photovoltaics. We have only carried the SunPower product > for about 2 years. We love the product and we love that quality so > sorely lacking everywhere else... Supercalifragilisticexpialidocious > customer service. > We Love SunPower! > *Andrew Koyaanisqatsi* > President > *Solar Energy Solutions, Inc.* > Since 1987, > Moving Portland and Beyond > to an Environmentally Sustainable Future. > *503-238-4502* > *www.solarenergyoregon.com <http://www.solarenergyoregon.com/> * > *"Better one's House too little one day* *than too big all the Year > after."* > > *From:* Carl Hansen <solar...@cybermesa.com> > *To:* re-wrenches@lists.re-wrenches.org > *Sent:* Wednesday, April 25, 2012 11:29 AM > *Subject:* Re: [RE-wrenches] Solar product whole sellers with good > reputation > > I've been using Conergy for several years and I've had very few > problems. I order everything via e-mail or telephone. > > Carl > Hansen&Sun Elect. > > > > On 4/25/2012 8:25 AM, Jesse Dahl wrote: > > I use Solar Depot and AEE Solar. Solar Depot's website is tough to > navigate, making orders complicated. AEE has been super easy to use, > PO's work great for all my online orders, and my Rep gets back to me > right away. > > > > I have had some interactions with Backwoods through a past customer > and they seemed good too. > > > > Jesse > > > > Sent from my iPhone > > > > On Apr 25, 2012, at 7:25 AM, Christopher > Warfel<cwar...@entech-engineering.com > <mailto:cwar...@entech-engineering.com>> wrote: > > > >> There is one small company in the Northeast that has been very good > and that is New England Solar. They are mostly off grid, but they > always get the orders right and get items to me very quickly. Chris > >> > >> On 4/24/2012 7:51 PM, Peter Parrish wrote: > >>> Dear William, > >>> > >>> I too had a very difficult interaction with DC-Power Systems a > couple of > >>> years ago -- before they merged (whatever) with Solar Depot. Since > they are > >>> now one and the same company, and it looks like the DC-Power > Systems folks > >>> (and their approach to doing business) are asserting control over > >>> the combined entity, I would like to communicate with you off-line. > >>> > >>> Please feel free to contact me at peter...@pobox.com > <mailto:peter...@pobox.com> and I will do my best > >>> to provide you with a recitation of my travails and their > resolution. It > >>> might help you in your present predicament. > >>> > >>> Regards, > >>> > >>> -Peter > >>> > >>> > >>> > >>> Peter T. Parrish, Ph.D., President California Solar Engineering, > >>> Inc. > >>> 820 Cynthia Ave., Los Angeles, CA 90065 CA Lic. 854779, NABCEP > >>> Cert. 031806-26 peter.parr...@calsolareng.com > >>> <mailto:peter.parr...@calsolareng.com> > >>> Ph 323-258-8883, Mobile 323-839-6108, Fax 323-258-8885 > >>> > >>> ________________________________________ > >>> From: re-wrenches-boun...@lists.re-wrenches.org > <mailto:re-wrenches-boun...@lists.re-wrenches.org> > >>> [mailto:re-wrenches-boun...@lists.re-wrenches.org > <mailto:re-wrenches-boun...@lists.re-wrenches.org>] On Behalf Of > William > >>> Miller > >>> Sent: Tuesday, April 24, 2012 4:11 PM > >>> To: RE-wrenches > >>> Subject: Re: [RE-wrenches] Solar product whole sellers with good > reputation > >>> > >>> Friends: > >>> > >>> Solar Depot is trying to collect $14,000 from me and I have never > ordered a > >>> thing from them. They have refused to acknowledge they have made a > mistake. They even tried to attach my bond. I do not recommend anyone > do business > >>> with them or DC Power Systems. > >>> > >>> Beware of the big wholesalers. > >>> > >>> William > >>> > >>> > >>> > >>> At 10:03 AM 4/24/2012, Chris Daum wrote: > >>> > >>> I'm a big fan of Sunwize, but then my rep is really good; don't > know if > >>> everyone has a good rep. Hitney is also good. > >>> > >>> _______________________________________________ > >>> List sponsored by Home Power magazine > >>> > >>> List Address: RE-wrenches@lists.re-wrenches.org > <mailto:RE-wrenches@lists.re-wrenches.org> > >>> > >>> Options& settings: > >>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.o > >>> rg > >>> > >>> List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > >>> > >>> List rules& etiquette: > >>> www.re-wrenches.org/etiquette.htm > >>> > >>> Check out participant bios: > >>> www.members.re-wrenches.org > >>> > >>> > >>> > >> -- > >> > >> Christopher Warfel, P.E. > >> ENTECH Engineering, Inc. > >> Energy Utilization Experts > >> (401)466-8978 > >> > >> The information contained within this communication shall be > >> considered confidential and shall not be retransmitted without > >> knowledge of the sender. Please contact us if this email reached > >> you in error. Thank you. > >> > >> _______________________________________________ > >> List sponsored by Home Power magazine > >> > >> List Address: RE-wrenches@lists.re-wrenches.org > <mailto:RE-wrenches@lists.re-wrenches.org> > >> > >> Options& settings: > >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.or > >> g > >> > >> List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > >> > >> List rules& etiquette: > >> www.re-wrenches.org/etiquette.htm > >> > >> Check out participant bios: > >> www.members.re-wrenches.org > >> > > _______________________________________________ > > List sponsored by Home Power magazine > > > > List Address: RE-wrenches@lists.re-wrenches.org > <mailto:RE-wrenches@lists.re-wrenches.org> > > > > Options& settings: > > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > > > List rules& etiquette: > > www.re-wrenches.org/etiquette.htm > > > > Check out participant bios: > > www.members.re-wrenches.org > > > > > > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > <mailto:RE-wrenches@lists.re-wrenches.org> > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > > > > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > <mailto:RE-wrenches@lists.re-wrenches.org> > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > > > > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options& settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules& etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > > -- Christopher Warfel, P.E. ENTECH Engineering, Inc. Energy Utilization Experts (401)466-8978 The information contained within this communication shall be considered confidential and shall not be retransmitted without knowledge of the sender. Please contact us if this email reached you in error. 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