Leah, I'm glad those negative experiences didn't turn you off of
cycling completely! Then you would have never found your Betty!!!

My wife had an unfortunately similar experience picking up parts at a
LBS. She stood around for 15 min waiting to get helped while all the
bros yacked it up. We don't give that shop our money any more.

On 8/1/13, dougP <dougpn...@cox.net> wrote:
> In both instances those employees were just plain rude.  That behavior is
> inexcusable.  Good on you for walking away & voting with your wallet
> elsewhere.
>
> How many people want to start riding but need help selecting an affordable,
>
> appropriate bike to get started, encounter this sort of attitude, and
> decide "biking seems pretty snobbish; I'll look into something else"?
>
> dougP
>
> On Thursday, August 1, 2013 11:07:36 AM UTC-7, LeahFoy wrote:
>>
>> Also, there is a certain attitude one often encounters in some shops. My
>> sister and her husband lived downtown in a big city when her husband was
>> going through law school. He used a bicycle to get around, and one day, it
>>
>> needed some repair work. Heather took the bike in to the shop, and will
>> never forget being made to feel so small. The employee looked down his
>> nose
>> at that silver Target Schwinn, and said, "We can fix it, but you know
>> there's only so much you can do to a bike like that. It won't ever ride as
>>
>> well as....." and then droned on about the nicer bikes for sale in his
>> shop. She was so upset because at that time, that was the best they could
>>
>> afford, and they weren't there to be told how crappy their bike was; they
>>
>> were there for a simple repair.
>>
>> When my boys were ready for upgrades on their little bikes, I started out
>>
>> back at the Trek store. (I asked Riv if they had a kids' bike to
>> recommend,
>> and they really didn't.) I wheeled the little 16 in Trek Jet to the
>> counter
>> and waited. There was one other customer in the whole store and 3-4
>> employees working. I stood at that counter for almost 20 minutes. They
>> joked with each other, and paid attention to the lycra-clad male customer
>>
>> in the store, but they ignored me, my 4 year old Lincoln and our little
>> bike. I could have called someone over, but since I was standing in plain
>>
>> sight and knew they had seen me, I didn't. Finally, I slowly wheeled the
>> little bike back and left the store. No one said a word to me. I drove
>> straight to the Specialized store, where they greeted us warmly, and
>> purchased the Lincoln's Hotrock for more money.
>>
>> On Thursday, August 1, 2013 10:39:08 AM UTC-7, Ron Mc wrote:
>>>
>>> comfortable, useful, efficient, fast - I'm sorry, you'll have to pick one
>>>
>>> - we don't have a pigeonhole for that.
>>>
>>>
>
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-- 
Cheers,
David

"it isn't a contest. Just enjoy the ride." - Seth Vidal

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